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October 2021 by Alan F.
I've had dealings with this company as part of being in AAA. I've always had good results/prompt service. Maybe it's my location & I've needed service at non-peak times. When I called about a battery issue, they did a thorough test before they would consider selling me a new one. I hope they continue to be a roadside assistance contractor for AAA.
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July 2021 by Donnie Gray
I come here because it's physically close. They're hard workers
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July 2021 by Sarah Herrington
I had a complicated issue involving 2 insurance claims. My front bumper had been torn off. The guys did a fantastic job. My car looks awesome and they handled the curveballs professionally.
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January 2021 by hotshot 007
They are the AAA contractor in my area. Always get top notch professional service
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December 2020 by Melissa Kiss
Courteous, fast and excellent service with good prices.
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September 2020 by valerie demann
Recently had much needed repairs to my older vehicle. The body work makes it look new and is very satisfactory. Auto Inspection completed at same time/place, very convenient. Joe at Automotive Dept is professional and decent, he is kind to my mother when she brings her vehicle and once bailed me out of a vehicular jam, very kind!! Jeff’s work is meticulous! The price wasn’t inexpensive ( which I anticipated) but I’m glad I didn’t put a down payment on a new car! I’ve used Critchlow for AAA calls,automotive and body shop, the service is CONSISTENTLY good! For accountability, please identify self when answering the phone, saves time. Appreciate the car wash! ???
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September 2020 by Janet Polk
Was not there, had my car towed. Friendly.
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August 2020 by Tim H.
Today's experience of having a large RV towed from my residence wasn't your normal task. Had to first pull the RV from the rear, up a hill with chains to access the front of the vehicle to tow. Joe from Critchlow was fantastic from start to finish, going above and beyond getting it done. I might add, 5 other towing co. refused the job request from AAA. He accepted this difficult challenge and came through with kid-glove care. Thanks Joe for a job well done!
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August 2020 by Shannon Lacey
Had a dead battery on the side of a busy road, at 5pm, called AAA, this company was the 1 to respond. Jake, the driver/mechanic showed up almost an hour before estimated arrival time, had my car battery tested and replaced within 10mins.I opted for a new battery, roadside. It was only about 7bux more than advance auto charged for a new battery and I wouldn't have had to go out of my way to buy it and have it placed. So convenient to just be one call and done!Very grateful to Jake and this auto body shop for helping me, quickly, in my time of need.Thanks, guys!
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July 2020 by Steve Jordan
Within one hour (during rush hour no less) Mark was on site and had my car towed with no trouble at all. He was supportive and made sure I understood the process and even offered some suggestions to get the vehicle running once his service was completed. Without doubt I'll be recommending this business to anyone in the greater Pittsburgh area.
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June 2020 by Kirsten Bayles
Russ came to tow our vehicle at 11:30pm on a Sunday night and was so kind. Instead of just loading us up he said he’d look at it first. Our battery was bad and it started right back up. He gave great advice, was so very kind, and was the absolute best customer service! Thank you Russ!!!
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June 2020 by Manny Quacioua
Horrible service and the employees are wh1te tr@$h all they do is sit on the couch al day.
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April 2020 by John Mathews
I dropped my car off for some body work to be done. Jeff and his team of employees went above and beyond to make my experience an enjoyable one. You guys were there when I needed you the most and I can not thank you enough!!! Thank you for being so kind, and for giving me TOP NOTCH service!! I highly recommend Critchlow Auto Body!!!
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February 2020 by Lisa Pinney
I had some insurance work performed on my Volkswagen Gulf. They were excellent from start to finish. Not only did they help coordinate a rental, but they went over and above when they noticed a few things not included in the estimate by attending to them also. When I picked up the car it looked better than when I've had it detailed! I highly recommend Critchlow Auto Body
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February 2020 by PGHLAW
I have taken a few vehicles to Critchlow in the past (10+ years ago) and have never been disappointed. However when I started driving more high end vehicles I thought I should go to the dealer...special paint, parts etc.
