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November 2023 by Hicks Family
The guys at storage unit are the best in the business in my opinion. They went above and beyond for me and my wife. I had an issue and they pulled out all the stops to fix it for me, I wish I could give them 10 stars. Keep up the great work. sincerely Terrance Hicks
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November 2023 by Jules vi
I completed my reservation with Shane who is new to the company and he was great! Very friendly, helpful and professional. Also, the best prices I have yet to find!
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November 2023 by Blair Plivelic-Coy
Good prices. Great facility. Used for years without issues. Will definitely use in future if storage needs arise again.
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November 2023 by Tracey Paris
Very clean and well kept facility with excellent concierge service. LOVE the manager Tracy at 881 Saw Mill Run Blvd she’s very helpful and always available when needed
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October 2023 by Sebastian
Extra Space Storage was great from beginning to end! I called and asked if they could accommodate a large truck and the associate actually called other locations for me until they found the best option which was a different location altogether. There are elevators and furniture moving tools on site. The buildings feel new and clean. Everyone was friendly and helpful throughout the process which has not been our experience with other companies. Would highly recommend!
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October 2023 by Helen Mary
Stacy is extremely knowledgeable and helped us rent just the right amount of space. She takes the time and listens to customers needs and we ended up happy customers.
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September 2023 by Kathy Terlecki
Tracey was so friendly, professional and helpful. Truly appreciate her patience and assistance with the process.
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September 2023 by Valerie Sofranko
The lady I'm dealing with Tracey has been fabulous to communicate with, she has been extremely helpful and very nice to deal with. Answers all my questions and concerns and has helped me greatly! Super customer service!! Eventually I would like to pull out of another place I have storage with for the past 5 yrs. and put it all with Easy Storage, very nice and helpful people! I'm impressed!
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June 2023 by Kenton King
Really nice facility, super friendly and helpful lady at front desk, went above and beyond customer service. Thank you Tracey for awesome experience renting our 1st storage locker...Really reasonable prices on storage locker about the best we found in entire city...
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June 2023 by kimberly kieffer
Tracey was very helpful and had alot of patience with me and ease my mind of what size unit we would need. This was a great experience.
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June 2023 by Sandra
It was a good experience the representative at the front desk was real helpful with showing the set up of things to get in my unit ! The bathroom was clean with real toilet no quarter potty one, and the discount the online helped out a lot especially when you have to rent a truck! There are others storage spaces that offer discounts with yr first move in but this rental space was closer to home for me with good hours to check in and out with lots of room so try them out !
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June 2023 by Lois Constant
The storage facility is very clean and Tracey is very helpful. Forgot my key and she was able to get me in the unit quickly. When I moved out, they were prompt with closing the account the very next day and sending a message validating that it was done.
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June 2023 by Carol Pasquerell
Tracey was very informative and explained all the procedures to me. She didn't pressure me just took my info and guaranteed a price for a few days for me to think about things. She answered questions about locks, hours and renter's insurance. She was very personable and professional.
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June 2023 by Matt Sabbath
Awesome facility!! Customer service is incredible!! People that work there are amazing and super friendly! Squeaky clean bathrooms and the place is kept clean as well! Rates extremely fair!
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June 2023 by Soephie Jones
Extra Space never fails to give quality full service for sometimes difficult moving needs. Tracey the general manager was a delight to work with and went above and beyond to help get me into the right unit quickly.