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February 2024 by Quenna Smith
The prescription service was absolutly AWFUL!!! My son had brain surgery and his meds were called in 3 hours before arrived. They did not have his prescription ready when we arrived. We were told it would be 10 minutes...we are currently still waiting after 30 min. WE WILL NEVER BE BACK!
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December 2023 by Roger Hannibal
The customer service sucks...Not just with the pharmacy assistancees but particularly with the pharmacist. They have a mentality as if they are doing you a favor by filling your prescription and for that reason I transferred my prescriptions to another pharmacy
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December 2023 by Maura Kownacki
I originally chose this pharmacy because they were 24/7. Now they’re not. I understand this but they straight up CLOSE 1:39-2 for lunch!?!??! I’m sorry but I work evening shift they should be open their full hours now I can’t get my medicine I’m definitely switching to rite aid because that’s just ridiculous. Don’t randomly close in the middle of the day.
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November 2023 by Everett Hall
I drove past this place while i was coming home from getting a Christmas tree. I had an earge to get a few cookies for the long drive home. I went in, got the cookies and began to drive again. When i first took a bite i thought they were laced with drugs, really. They were that good. Anyways i would reccomend this store over pretty much every other. The employs are so nice and the layout makes it easy to find things.
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November 2023 by Frank Elavsky
Almost every bad review is about the pharmacy and their staff. The convenience store carries the positive ratings here.For me, the pharmacy never answers the phone. So much of my life spent waiting.. they are understaffed *and* they don't want to take care of you. A rough combo to have. They need an overhaul and more staff at that pharmacy. I've been to plenty pharmacies in urban settings (Seattle, Chicago, SF, etc) and this one is abysmal.Anyway, I recommend going to almost any other pharmacy in the city (or suburbs) because if you ever have a problem, this one is just not going to help you and you'll be pulling your own teeth to get help.
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November 2023 by Diane Talarico
The pharmacist here lies and deceives you. She yold me my prescription wSnt in stock and then said I couldnt transfer to this location I called corporate- they helped and were apalled the way she spoke to them. I walked in and got my prescription after all the lies. She has been reported!! Ugh. Lies lies lies from a pharmacist treating patients
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October 2023 by Mary J.
mixed reviews. sometimes very good and sometimes rude and untrustworthy. recently, I needed a medication prior to surgery. They were waiting to get it in. A pharmacist told me to call back prior to surgery. He said if they still did not have the medicine, they would order it so I could have it the next day. So I called back. they still did not have the medicine. The pharmacist who picked up the call said they do not order medicine so it will arrive next day. Then before she ended the call, she told me that she did not believe that any pharmacist ever told me they could order my medicine so it would arrive the next day. I was stuck calling around to various pharmacies to find the medicine I needed. I learned that Amazon can be a good resource for pharmacy needs.
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September 2023 by George A.
They made an appointment to give 2 of us Covid vaccines, told us that they had the vaccine in stock when we called to confirm, kept us waiting 45 minutes in line, then told us that they had overbooked and ran out of vaccine. Customer service is unacceptable.
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September 2023 by May Naasan
Hammer was very nice professional who help senccirly I love to come back because of home
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August 2023 by Kaitlyn Astley
not sure why there are bad reviews. a chain pharmacy in an urban area is going to be busy…of course there will be a line and of course you will have to wait. zero need to complain about having to stand in line or wait a bit for something to be filled. not everything in life can be handed to you the second you want it without any hesitation. they probably have hundreds of things to process back there. i’ve filled at CVS multiple times and i’ve never had an issue. even called today to check on something and said they could take their time because i didn’t need it asap, but it was still filled within the hour anyways.
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July 2023 by Emmi B
I use this CVS because it is open 24/7 which is great! They are often out of certain items and the pharmacy is always busy so be prepared to wait in line for your prescriptions! I have had mixed experiences with the pharmacy staff, but I keep coming back for the convenience of the store and its hours. This store does have self-checkout which makes it way easier to get in and get out!
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July 2023 by Nicole N.
This place deserves 0 stars. I called in with my insurance and was connected to the MinuteClinic. My wife had an appointment with them and they erroneously billed it as the service area was in Maine. 2 employees said they didn't know anything about billing and they transferred me to Anthony who they said was a manager. I've never dealt with someone so unprofessional and incompetent in my life. I asked if he worked in the minute clinic and he said he didn't. I explained we called the minute clinic to figure out how to correct the billing for my claim. Anthony decided to interrupt me and rudely say "I said I don't work for the minute clinic". I explained that I heard him the first time and if he didn't interrupt me I could finish my sentence on what I was trying to get accomplished. All I wanted was the number to billing for the minute clinic and I tried saying it was odd that nobody in that department knew the right number for billing. He once again interrupted to say he doesn't work at the minute clinic and when I asked him to let me finish my sentence his ego couldn't take the blow and he hung up. Rather than trying to help someone find the information, he could only "guess" who to contact.
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July 2023 by Elizabeth Alford
Only one open 24 hours so they could have mud on the walls and snakes on the ground and if u need diapers, body wash, or any other random necessity its the only place to go so thank goodness for their overnight staff who are always pleasant and helpful
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July 2023 by Patrick Philip Becker
I have been coming to this location for many, many years. As an asthmatic, there are times when I need medicine, and there is a specific one that is over the counter, but is kept in the pharmacy for safety reasons.This evening I went in because I was in dire need and it is the only 24-hour pharmacy within an hour or more that is open. As I am gasping for breath, I find out the pharmacy closed even though there was no signage indicating that.The only other option is to go to the emergency department at a local hospital.Being forced into this because they could not be professional to have signs up and for people in a serious state, it is completely unacceptable. I will not be coming back to this location after using it as a primary spot for over 15 years.The manager made some slight attempt to help, but seemed unaware of most things.
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May 2023 by Layan Abdulmajid
I recently had an awesome experience at the best CVS store in Pittsburgh, thanks to Hammer. He was super helpful and friendly, making me feel like a valued customer. Hammer's knowledge and dedication were top-notch, and he went out of his way to assist me. I'm so happy to have met him, and I highly recommend this CVS location for their fantastic service.