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February 2024 by Matthew Maier
Fantastic customer service couldn't have done it without her
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February 2024 by Justin Lively
I have been going to Melanie for years. She is amazing in her knowledge and personal touch. If I am buying jewelry. I will be going to Diamonds Direct to see Melanie.
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February 2024 by Michael McAndrews
I have always dealt with Melanie Burke Pohl at Diamonds Direct and I can’t say enough things about how helpful, friendly and fair she was. Especially in those times where I had difficult decisions to make. Thanks Mel!
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February 2024 by Tammy McAllister
My daughter and her fiancé went to Diamonds Direct to purchase their wedding bands and Donald was amazing. He went above and beyond. They picked out their perfect bands and are super happy.He asked if I wanted my diamond cleaned and I told him the prongs needed fixed. He said let me see what my jeweler can do and the next thing I know my diamond ring was fixed and cleaned by Devin and what an amazing job!!I highly recommend Diamonds Direct!!
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February 2024 by Alanna Michalski
Melanie was absolutely amazing. She helped us with wedding bands. She was very helpful and knowledgeable. Would definitely recommend diamonds direct.
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February 2024 by Michael Gluntz
We had a wonderful experience at Diamonds Direct. Ross and Mykala were extremely knowledgeable and made us confident with our diamond purchase. Plus, they were fun to work with and gave us unparalleled service. We will be repeat customers.
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February 2024 by Suzanne Solaita
We had the pleasure of working with Mikayla Wykle at Diamonds Direct in Pittsburgh, PA, and couldn't have been more impressed with her welcoming presence, expertise, and enjoyable energy. From the moment I stepped into the store, Mikayla greeted me warmly and took the time to understand exactly what I was looking for. Her extensive knowledge of diamonds and jewelry helped guide me through the selection process, and her attention to detail ensured that I found the perfect piece, despite the many failed attempts elsewhere. Mikayla's passion for her work was evident in every interaction, and her commitment to customer satisfaction truly sets her apart. I would highly recommend Mikayla to anyone in search of a knowledgeable and dedicated diamond expert!
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February 2024 by Shannon Pavlick
Melanie from Diamonds Direct is fabulous! My fiancé and I were referred to her by another couple who we're friends with. When entering Diamonds Direct you are greeted and offered a beverage to sip on while you browse. We began trying on engagement rings to see what cut/style I liked and then returned a second time to try on some more before I made my decision. Both of these times we worked with Melanie and she goes above and beyond for her customers. My fiancé worked with her to bring in another diamond from a different location and she even provided him her cell number so he could contact her with any questions he may have. This made the ring shopping part of the proposal very simple for him!We have been engaged for 3 months now and just went back to see Melanie this past weekend to try on wedding bands. I cannot say enough great things about Melanie, if you are planning to visit Diamonds Direct soon I HIGHLY suggest working with her. We love you Melanie!! :)
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February 2024 by Sean McDonough
Melanie is just a professional. She asked the questions and actually listened to the answers and we chose something perfect for my wife! Trust her and Love her! My family will be flying in from Georgia to have her advise us on engagement and wedding rings before too long…?
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February 2024 by Elizabeth D
My fiancé and I had such an amazing experience here!! He purchased my engagement ring with the help of Mel last March. We went back for our wedding bands and could not be happier. Mel was so helpful in helping us decide what was right for us and they came in so fast. The team at Diamonds Direct is so nice and we’d recommend them to everyone! Go see Mel for all your diamond needs! She is the best!!
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February 2024 by Jessica Reitz
Love shopping at Diamonds direct! They make the process super simple. They listen to what you are looking for and show you the best options. Shyhiem knocked it out of the park! Every wedding band he showed me got better! Thank you for a wonderful experience and the mimosa!
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February 2024 by Zoe Schulte
Ross was amazing! First time looking for an engagement ring and he was so helpful with everything.
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February 2024 by Johnny Camello
Ross was extremely knowledgeable about the diamonds in the store. His expertise helped guide me to the perfect ring I was looking for. I highly recommend asking for his service if you decide to stop in.
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February 2024 by Tabitha Weaver
Ross was absolutely excellent!! He was thorough, had wonderful recommendations and was just great to be around. Got the perfect ring for me and am so grateful for his assistance!
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February 2024 by Lauren Florio
Had an excellent experience working with Melanie at Diamonds Direct at the North Hills/Mcknight location! I Finally decided on the perfect wedding bands. I was very indecisive and Melanie was patient with me and helpful! I’ve been working with her for the past year and she even started to know exactly what I was looking for just by meeting with me. She allowed me to try on probably majority of the bands they have, making sure it was exactly what I wanted. Never once did I feel rushed. Her customer service is above and beyond!!Thank you Melanie for a wonderful experience!!
