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June 2023 by matt beall
Bank reversed a check I deposited through their app. Said it was excepted. Thought it was all good they reversed it because of a bad image 5 days after. Not my that happened, I don't have the check. Told me to call customer service. Almost an hour wait. Who has time to wait 57 minutes? I'm disabled and on a very tight budget so that 95.00 dollars means I I have to buy cheaper food items which are not good for an insulin dependent diabetic with neuropathy. Plus several other medical and mental health issues
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March 2023 by Azzieartnerd
Doesn't involve the bank. Not sure what she is a part of in the building. But a lady with black and red twists across from the bank inside was very rude.
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November 2021 by Joseph M.
I would not recommend Dollar Bank. They are not transparent about their promotional offers which ended up causing me not to be eligible. While technically they weren't deploying deceptive sales tactics (because the fine print is on their website), their associates never properly explained how the promotion worked. Beyond that, the online portal for your account is horribly setup and not user friendly. Finally, I have to be honest in saying that some of their associates are not very good at explaining the processes involved in more complicated transactions such as those involving a mortgage in my case. Before you consider doing business with Dollar Bank, I recommend you consider other options available to you and if you do decide to work with them make sure your pencil is more than sharpened. They do not look out for their customers and do not seem overly concerned about making things right.
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March 2020 by Juanita Jones -mosley
Love Saturdays open to the one I go n Allentown very nice tellers.N professionally curtious
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July 2017 by Chelsea
Open til 2pm Saturdays. Very friendly staff