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March 2024 by Alexandra Kavoulakis
Easy in and out.
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December 2022 by Sasha Degnan
My boyfriends card was unknowingly flagged and locked without any text messages or anything alerting him of it. He was able to send me our bills until they locked his Zelle account. We called that’s when they said they flagged it. It’s been over 3 weeks now, no card no nothing. It’s Christmas in a week and he can’t pay half the bills because his card still isn’t here.
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August 2021 by paul fohr
I Highly recommend Doller Bank Mt. Lebanon Shops for your Financial Needs.The Dollar Bank Team at Mt Lebanon Shops are always so Friendly, Knowledgeable, and always willing to help provide financial recommendations . *** Great People! *** Exceeded my expectations, again. ***I have been with Dollar Bank since I started my paper route at age 12 (close to 5 decades ago).
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April 2019 by Corey Kelly
Kristen is really great if you need to open an account. I had some issues due to the postal service and it created a problem reciving my debit card. Thanks to Kristen, she helped resolve the problem and notified the debt card issuing center and explained the situation. Everyone at this branch has always been extremely helpful and nice.
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December 2017 by Craig Grella
Staff are super helpful.
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October 2015 by Charles Schieb
If you are looking to open an account, loan or line-of-credit look at other banks. First off, while their rates look great, their customer service is nonexistent and they access arbitrary fees to your account. I talked to the branch manager "Melissa" about these fees and she offered no help. Her explanation was that "I signed the paperwork" so the fees were valid. I asked what the fees were she said "servicing fees". Dollar Bank is a local bank lagging behind the others in accounts so they offer good loan rates; however, they nickel and dime you for everything to the point where the loan rate isn't even worth it. Plus their online systems are always down, lock you out for no reason and are archaic. Enough said. I am going to switch banks ASAP. Please, save yourself the trouble and move on.
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November 2013 by Cheri G.
Terrible! From the moment we opened the account, it was a nightmare. We deposited a $1000 CERTIFIED check that they never removed the hold from. Our rent check bounces...the first one no less. We looked fantastic to the landlord that day! Accepting responsibility, the bank manager refunded the bounce fee and corrected the account. However, when I brought in my return check fee receipt, they refused to cover it. My head hurts. It was YOUR fault the check bounced, yet you will not pay the fees I had to because of YOUR mistake? Completely unacceptable! The customer service here is very two-faced. You don't matter to them at all. It's all a front to get you into the door. I had thought after Tyler fixed the original issue that we had made a great choice in banks. Now I know otherwise. My funds will be transferred elsewhere by the end of the week and my account will be closed, all thanks to their own bank managers lack of customer service.
