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February 2024 by Jim Elmer
I found a long Forgotton gift card for casual male Big & Tall. I took it in to DXL Manero in the North Hills Village Mall to spend it upon entering the store I was greeted by young lady name, Timmie Brown, who I found out was the store manager. She greeted me with the kindest smile I’ve ever seen and I explained my situation. She checked the card and it did have a large amount of money on it still. When I explained that I was getting over a severely broken ankle and surgery, and could she direct me to the items I wanted to buy. She was very gracious and thoughtful, and took me directly to them. I cannot stress enough how kind and thoughtful she was due to my injury. I most definitely will return to this store.
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February 2024 by Wayne Frederick
Devon was awsome, entire staff very friendly.
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January 2024 by Chris Powell
Do not order online from this company! I only received 1 on 3 things I ordered. Be very careful.
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January 2024 by Joseph Devine
Patient, attentive, courteous service
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December 2023 by Brian Berhosky
My experience in the store was good. They had the shirt I was looking for, in the size I wanted, as the website stated, so that was accurate. I tried it on and it fit as expected. Great!My experience online was less than desirable. I tried to order the shirt from the website and use my $15 reward, but the site would not accept the reward code. I tried multiple times, logging out, then back in, and still it would not apply the discount. So I had to get out to the store after work the next day and hope the shirt I wanted was still there.
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December 2023 by Mike K
the service was excellent at the store. the gentleman who assisted went above and beyond and exceeded expectations. several months ago, i purchased two pairs of pants one a size 54 and the other size 52.i lost over thirty pounds since then. i was unsure if i would be stuck with the size 54 but he was able to exchange those for another size 52. he was very understanding of my issue, thank you for your great staff
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October 2023 by Tim George
I love this company but KNOW the staff at this location is THE BEST!! Every time I walk into that store, they are always so helpful and greet me as I come through the door. They are always there to help me with questions and grab different sizes and do whatever it is that I am needing, at that time. Thank you for being a great company, and thank you for hiring such great people!!
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September 2023 by Tony Sarkis
Outstanding staff who are exceptionally knowledgeable about products, proper fit, and color combinations. A bit expensive, but you get what you pay for, and the confidence I feel now is worth it.
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August 2023 by Tracy Ranalli
Timmy our salesperson went above and beyond! Highly recommend. Go here 1st!! Save your time!
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August 2023 by Suzanne Hanovick
No way of reaching the store on McKnight Road all phone calls go to the Corp office and they have no idea why. Maybe, it doesn't exist. I am not willing to take a chance on ordering anything on line. Suspicious!
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July 2023 by Salvatore Piccola
Timmie support is exemplary, she knows her products well and offers options and alternatives. She makes purchasing dress clothes less arduous.
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June 2023 by Jason Magnetti
Excellent customer service, very friendly. Great attitude & very clean store
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March 2023 by Chris Trombetta
Great store, clean store, “decent” collection and stock. The sales folks were awesome! Dinged you a star for inventory.
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February 2023 by Chris Arthur
You guys are supposed to be a big guys clothing store and you sell none of the bigger sizes. Like really! Your so expensive in the first place but you still have nothing bigger then a size 60 and you can find that size in most stores. Come on now, if your calling a store DXL then have bigger sizes in stock! Very very disappointing.
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February 2023 by Rebecca Riley
Excellent sales rep, DeVaughn was very accommodating and took the time to help us decide on fit and style of the items we purchased! Thank You!
