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February 2024 by Taylor Naylor
I do not wish for someone to speak on my behalf of something I'VE experienced..The man who came to my door twice now claims he is the "manager of FedEx" but refused to be any kind of professional. Argued with me about the instructions given to me from Walmart themselves. It's a shame what you have to go through for a simple package. The man yelled at me, waited for the door to close to continue yelling at me and threw insults my way! He even smiled and smirked when I tried to explain my situation and even offered him a different solution, I CANNOT MAKE THIS UP! This area has one of the most NASTIEST, RACIST, INCOMPETENT UNPROFESSIONAL people I have EVER met and it's truly sad and disgusting we still live in a world where we can't just coexist, instead we go out of our way to be rude to others and make their lives miserable. I did report him but without a proper name (which he didn't give btw) he basically gets away with his ignorance.
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January 2024 by San Paty Varela
What's wrong with you? Are they really so busy and stressed that when you ask for help with copies or other things they just send you to the machine as if determining that all of us know how to do things like robots or that we don't need a little guide? I am grateful that I am not an older adult at least and being treated that way. If you have an employee who works with you and this employee helps me make copies or scan documents, you should not be bothered by this because everyone is working. It is honestly unpleasant, you superiors should not behave like this with clients or employees in a lower position.?
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December 2023 by Jon Gabriel
Got our deliveries wrong for the holidays and gave us a hard time while doing it.
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December 2023 by LA FZ
Terrible Experience at FedEx Ship Center, Forbes Ave PittsburghI had an extremely disappointing experience at the FedEx Ship Center located at 6308 Forbes Ave, Pittsburgh, PA 15217. I visited this center with two large, yet thin packages, roughly the size of a TV box. Despite their manageable size, the staff at this location were exceptionally rude and unaccommodating. They bluntly refused to accept my packages for ground pickup, claiming they had no room. This was clearly not the case, as I could visibly see ample space available in the center. The attitude and lack of professionalism displayed by the workers were completely unacceptable. I strongly advise against using this center for any shipping needs. Their service was far below the standard expected of FedEx, and I was left thoroughly dissatisfied with my experience.
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October 2023 by Hannah Adan
If you need to ship anything remotely large- do not ship to this store for pickup. They will refuse the package, and incorrectly categorize themselves as the “recipient” resulting in your package being sent back to the shipper. What a headache!
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October 2023 by Kevin Beck
I rarely leave reviews, I was absolutely overcharged for printing services, wasn’t told the price until they printed when I had no choice but to pay (or cause a scene which I couldn’t bring myself to do) I will never use this store again
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September 2023 by D M
This so called "store manager" , gary has the worst attitude and no customer service skills. This was the 2nd time I had to deal with his condescending attitude. If you hate your job gary, leave, but dont expose your rudeness to customers!
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August 2023 by Darrel's Wonderland
Had to ship off a PS5 and they were really quick and professional about it. Five stars all around!
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July 2023 by Peter Stanick
Fedex shipping has gone completely downhill. Everything that I’ve shipped with them in the past two year has arrived damaged. To top it all off the insurance on items is worthless. You will never get a dollar because they always claim that it wasn’t packaged correctly… I shipped an item to Texas. It was delayed and delayed and then arrived destroyed… All customer service is based out or India as well. So even if you get to talk to someone, they cant hear you and can’t help you. I’ll be shipping with UPS from now on. I miss the old fedex when they were a legitimate company that cared about their customers
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July 2023 by Ryan K
This store is great. I have been coming here for years and Gary and his staff have always been consistently polite and helpful. However, I would say that I have been shocked to see how some of our neighbors interact with the staff here… I wouldn’t take all the negative reviews on here too seriously. Has definitely not been my experience.
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May 2023 by 安5
Robert was horrible. Bad attitude, racist, acted like a dangerous inmate
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May 2023 by Richard Eckert
Gary was horrible. Worst customer service. Didn’t answer my questions. Made me feel like I bothered him. Wanted to pay cash to fax one page and he said debit credit only and kept repeating it. More concerned with big print job customer. Avoid this place if you would like to be treated poorly.
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February 2023 by Sam Price II
FedEx so terrible. This store picks up your package & violently shakes it. Shipper beware. Lost 1 package too. Shameful. They like to argue with you. They like to over pack your item so the packing paper damages it. Go to the post office cheaper. Faster. More reliable. Better customer service. &. & its illegal to steal from them. Fedex steals everyday
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January 2023 by Lisa H.
I needed to ship my prepaid clinical packI walked in and had to ask clerk where to go to ship package and I needed a receipt He never looked up from his computer and just said put it on the drop box, I always take it to the counter & get a receipt, no customer serviceHe didn't even look to see what I had
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December 2022 by Yash Agrawal
Staff is VERY rude. Lied to us about store timings and availability of boxes. Super curt and not helpful at all. Would strongly suggest going to the Fedex in Oakland as they’re super nice.
