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March 2024 by Jeff Williams
Friendly and efficient staff!
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February 2024 by Johni Okayah
If this FedEx is the place where the FedEx delivery drivers are from who deliver to OAKDALE, PA then the WEEKEND delivery drivers are totally incompetent. For the most part, the daily, M-F guys/gals are good. But come weekend ... and you are having something delivered? LOOK OUT. They will leave your package in the middle of the street if they so desire. (THAT happened to me once!) Case in Point: TODAY I had a package "supposedly" delivered to me. On the Walmart website it said they left it "by the garage". Well, the "garage" is a detached building that sits more than 100 feet from my residence. It is right next to an alley and an adjacent street. Not only that, there is a sign ON the garage directing all delivery drivers to deliver TO the residence. (see photo) did the driver do that today ???(Today being Sat Feb 24, 2024). NO he ignored the sign, left the package by the garage and he left. It was subsequently STOLEN because when I got home today there was nothing there. I couldn't "report it" for two days in order to get my $$ back because that was Walmart policy. What a pain in the neck!!!
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December 2023 by Country Ccc
My package was apost to be here on 12/05/2023 and now it's not going be here until today 12/06/2023 I don't like FedEx because there always late delivering my package as Amazon and UPS are always on time
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December 2023 by D.G. M.
Poor customer service @ counter - dismissed by clerk when asking about packaging.
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October 2023 by Wesley Silva
Be sure to bring your tracking# and I.D. for swift pick ups
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July 2023 by Ashley Ray
Had live tarantulas shipped here. The lady at the counter first thing in the morning was wonderfully sociable and curious about my new pets.She was aware that FedEx is a major courier for these animals and treated the package very thoughtfully. Thanks so much :3No doubts in using this location!!
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July 2023 by Scott Courier Services
Your fedex ground driver, dispatched from your hub at 600 Vista Dr, Pittsburgh, PA 15205, keeps leaving my deliveries behind the building of the storage facility that they are supposed to be delivered inside the storage unit, he has the access code and combination right on the boxes. Can he not read or is he just lazy or both?I try to call and your automated system won't put me through to a manager to rectify the situation unless I lie and say I want to set up an account.Odd that you don't want to hear from any current customers and you only take calls for new customers, and even than, your reps lie to people? WHAT IS WRONG WITH YOUR MANAGEMENT?Businesses, if you're going to choose a third party shipper such as FedEx, I highly suggest you use UPS instead. I constantly have this issue, even after physically going in and demanding to speak to the FedEx Ground manager, my boxes still get misplaced. I have also experienced issues with broken or damaged items because FedEx can't seem to read a simple " This side up" label all over the boxes. I have watched your drivers throw my boxes from the back of the trucks out onto the ground and than throw them onto my porch from several feet away.Are you really so desperate for drivers that you hire lazy, ignorant and thoughtless people to perform simple tasks? And when I go in to complain, they say... "Why didn't you call?" Because I'm standing right here in front of your rep, idiots, and your automated system won't put me through to a manager. DUHUSE UPS FOR YOUR SHIPPING NEEDS. FedEx will just misplace, ruin or just not deliver and than act like it's not their fault. They will ignore labels, ignore calls and even ignore your multiple complaints over the same exact issues.FedEx is so big and doesn't care....watch they won't even reply to my review.
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May 2023 by Mohindar Movvala
John Moorehead went above and beyond to deliver my package that was not scheduled for delivery over the weekend. They took the time to retrieve my package and hand it over to me timely. I cannot thank enough and appreciate all the efforts from the team at this location.
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May 2023 by 412 Maintenance Solutions
Terrible service. They claimed they tried to deliver a package 3 times, but never left a note on the door. The lady I talked to told me to come pick up the package in Robinson, but it was very difficult when I tried to get more info. She then hung up on me as I continued to try and ask questions.
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March 2023 by Hunter Dolanch
They will waste enough of your time so I won't. This place is trash!!!!!
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December 2022 by Alex T
I was at home two days in the tow but driver didn't even tried to find my apartment or call me so I can step down to a lobby and pick up my package. So, my package was delayed for 6 days and now I have to go to their location to pick it up by myself. I wish to put -5 stars for this service but google not allow me to do it.
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October 2022 by E Brown
Finally got my package shipped out. I hope that it makes it undamaged and to it's final destination.
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July 2022 by Aashna Desai
This place has no good staff and service is really poor. I lost my 2 packages delivered at this location within last 2 months.
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July 2022 by Ken Krugh
Very helpful staff. I was expecting some live saltwater fish. They called when they arrived and took good care of them.
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June 2022 by Robert Allen
Driver said he was at my house. Never got a door tag he was never here. Called fed ex they said driver would be here by 8 that night. Got another call from fed ex. Package is back at there place 45 min away. This place is a joke. 2 day shipping and day 4 I gotta go pick it up.
