-
February 2024 by Pooja Rastogi
Bryan was super helpful during the check out process and they let me drop my car off the night before and everyone on the phone and in person was just super helpful
-
February 2024 by Marwan Sadaka
I brought it to check the battery light issue. When I did picked it up the light was showing and was told that components are functioning correctly. And you can’t take it back next day because you are busy. Plus other isses
-
February 2024 by Nikolas Joseph Orlowski
Came to this location for a wheel alignment that was desperately needed as my car was in an accident a half a year ago and needed the entire steering system, pump and all replaced - which left my steering wheel way off center and my performance WAY below what it is or should be. I came here very close to closing - so I didn't expect to even be taken in but I was, and the staff although they seemed pretty busy and pressed for time, were still more than helpful and took me up on the job. The overall experience was more than satisfactory the only issue I experienced was the waiting time as the staff hadn't communicated as to who was there waiting and who was not which led to me waiting over 1 1/2 hours until I had asked about what was taking so long to which they informed me that they didn't know I was here waiting .... Otherwise they did an EXCELLENT job on my alignment and my.car is driving even better than it did before the accident, and my MPG is back in factory ranges. The only thing I feel that needs to be worked on is customer awareness , and the one key factor - communication! As a business owner - communication is key to the success or failure of any business of any field !
-
February 2024 by Brian Butterbaugh
They would not help my neice.
-
January 2024 by Mark Moses
professional service, honored appointment time, fair price
-
January 2024 by PghSouthSider
We've been coming to this Firestone location for years. We have been through 2 cars with almost 400,000 miles between them, and have always purchased our tires from them. We enjoy the free tire rotations and alignment on our tires with the purchase. Staff is always friendly, keeps us posted and explains the bill.
-
January 2024 by Justin Kristen
Staff was amazing and helped talk through everything when I was in panic, and, honestly a huge rush. They were quick and detailed. I’m so appreciative!!!!
-
November 2023 by Martin Rubeo
Brian was awesome. I ended up needing new stems installed but he tried to remove the caps without having to replace. That said the cost was more than fair. He represents the company well. FYI don't buy after market stem caps...ones I got on Amazon essentially welded to the threads
-
September 2023 by Zheka Burdeinyi
After replacing the old tires with new ones, I did the wheel alignment. The repairman did not fix the obvious problem with the right rear wheel, as can be seen in the picture. Unfortunately, because of this, the rubber deteriorated and became unusable.
-
September 2023 by Жека Бурдейный
After replacing the old tires with new ones, I did the wheel alignment. The repairman did not fix the obvious problem with the right rear wheel, as can be seen in the picture. Unfortunately, because of this, the rubber deteriorated and became unusable.
-
September 2023 by Eldiyar Abdrahmanov
They can’t make alignment for all cars, only easy cars like Camry or etc, if u have Mercedes BMW Audi, don’t go there
-
August 2023 by Aaron Sullivan
Do not honor appointment times, accepted two walk-ins after my appointment time. Manager said "too bad". This company doesn't care about anything outside of maximizing their profits.Service: Tires
-
August 2023 by Aaron S.
Do not honor appointment times and will take walk ins before scheduled appointments. Don't bother wasting your time with these guys unless you want to literally waste your time.
-
July 2023 by Nate Z.
Bad business model. Will confirm your appointment just to call you & tell you they don't have anyone to do the work and offer another day you didn't make the appointment for. They told me there's no way not to accept the appointment. And as for the hours of operation just give your business to someone els. They leave early shop is basically empty from workers at 2pm. Plenty of other places happy to do the work for money. Hard to schedule around, inaccurate hours of operations, poor communication & Im just not confident in the skills of this crew after speaking to them. Best to avoid.
-
July 2023 by Chuck G.
I will never use fireston in Allison Park pa ever again took a 2021 mitsubishi outlander there for brake pad and rotor replacement Picked up car after work was completed upon leaving when ever I applied brake car sounded like I was driving over rumble strips.I immeadiately called them they told me to bring car back I did the following day upon arrival the guy at counter asked if I had an appointment I told them what happened reluctantly they looked at car I took manager for test drive he was able to record sound on his phone went back to shop and told me to drive car in that condition for 200 miles and it would go away I told him he was crazy I was not going to do that I called customer service and explained everything they put me on hold while they spoke to manager manager told customer service they would put different rotors and brakes on car when I spoke to manager he refuesed.I took car to dealer and he said they put bad rotors on car.I warn tou they cover each others backs when it comest to fixing shoddy work they do to customers vehicles
