Firestone Complete Auto Care in Pittsburgh, PA has established a reputation for reliable and comprehensive auto care services since 1926. Customers appreciate the honest communication and friendly, knowledgeable staff that provide excellent customer service. The team is experienced in handling a wide range of repairs and maintenance, including oil changes, brake inspections, engine repairs, and tire services. Many customers have trusted this location for years, especially after their vehicle warranties expired, relying on Firestone for affordable and quality work. Tire services are a common focus, with customers praising the staff for helping with tire repairs and replacements, often including wheel alignments. While most reviews highlight positive experiences, some mention longer wait times and instances where communication about costs could be improved. For example, some customers experienced unexpected higher bills and delays, which affected their satisfaction. Despite these concerns, the overall impression is that the staff is helpful, professional, and dedicated to getting customers back on the road quickly. The location encourages scheduling appointments online and visiting the shop for personalized service. Firestone Complete Auto Care continues to serve the community with a focus on dependable, honest, and friendly auto care tailored to each customer's needs.
The guys here are great, friendly and knowledgeable.
June 2024
The gentleman are fabulous , they are thorough and I like that they are willing to help me with my car, telling me exactly what they are doing.I will go nowhere else!
June 2024
Very impressed by the care and honest communication from the entire staff. I was looking for a new place for the care of my car and Saturday I left feeling that I had made a good decision.