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October 2023 by Nick P
Such a bunch of incompetent people work here. I wonder how do these people get hired!! Kathy is worst and so is her manager Tim. No common sense and full of attitude.I’ve been FCB customer for 15+ years, I’m done!! Moving my business elsewhere.
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June 2023 by Alicia Mastrantoni
I always get the Indian woman and she always screws something up that Im trying to do! I had numerous incidents and tried calling a manager but they don’t have one! She doesn't properly understand correctly but yet still dealing with peoples money! I called in asking to go away with the paper that comes to my house she told me I had to have online banking which I do but however I cant find that option, she told me look around on the app(you think I didnt try that before calling) anyways, then she told me so you want online banking like whattttt! So I asked to speak to someone else she told me for what then wanted my name (didnt ask my name until this point) when I didnt give her my name she told me how she suppose to get someone else if I didnt tell her my name! Like what is going on! Not to mention last week she randomly canceled both my cards debit and savings when is it going to stop clearly shes not understanding and won’t let you speak to anyone else! Horrible service! I even recorded this lady!
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May 2023 by Candice Livella
This branch is beautiful, Amy was amazing to work with she is so helpful & friendly!
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October 2019 by M Tima
Friendly
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August 2017 by Benjamin Schlosser
Terrible service
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November 2016 by Lance Walters
Great Bank, friendly, helpful and everything you need to make banking easy.
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June 2016 by Lucas Stephen
In and out. Never a line.
