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May 2023 by Aaron Faulkner
Guy in the back has enough time to come out and thank us for our patience, but cannot find it within himself to step in as a teller to help the 6 people in line at the single teller that is here.
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December 2022 by Bradley L.
This is by far the slowest bank I have ever been to. There were 6 people in line and I was first and it took 20 minutes. The teller was just cold calling people to get them to sign up for their credit card with 6 customers standing in line. They might as well put chairs in the line because if you go here be prepared to stand there for a lot longer than you expect!!
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September 2020 by Emily M.
Worst bank ever. You'll get your car towed even if you're a customer. 0/10 do not recommend
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June 2018 by Rob C.
First National Bank committed error after error and held up our closing 3 days past the original, scheduled date. Throughout the loan application and closing, there were 2 employees that quit, which left gaps in the documentation process. This turnover was a clear sign of organizational instability and there never seemed to be an answer for the problems the bank had caused. Our initial loan officer left the bank for this very reason, but we did not come to this realization until it was too late. Without getting into detail of the countless mistakes made by the bank, I advise future home buyers to find a comparable rate at a reputable, customer-service oriented bank. Save yourself the headache and stress of working with Anthony Kesslak and Aaron Miller at First National Bank. My biggest regret in this whole process was only taking the interest rate into consideration and not thoroughly investigating FNB's poor reputation.
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December 2017 by victoria Sarcia
Never had a problem with going to this bank. I mean come on it's a bank...😂
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September 2016 by Alec N.
The bank manager Ken... Again second occasion now has threatened me. He has cussed me out, threatened me, and has used racial slurs on repeat. Most unprofessional business person I have ever met. Strongly suggest you take your business elsewhere to a bank who is more deserving. Wondering why he would do this? So am I... But I Live around the bank and sometimes use the parking lot because southside parking situation is nuts. And this guy gets a hard on for towing a college kids car whenever he gets the chance just because he has a short man complex. I've reported him to the HR department on several occasions for his vulgar language. DONT USE THIS BANK.
