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November 2022 by sandy ada
Horrible bank with very small capacity.You are better off with PNC bank!
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October 2022 by Matthew D
Great staff and service. Always a pleasant experience.
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March 2022 by Rachel MacMillan
We usually think that our money will be kept safe when when we put it into a bank. This bank does not keep your money safe. Instead, they steal from you. They have hidden fees for transferring money between your external bank accounts that no other bank has (PNC, citizens, key, dollar… none of them), and these fees then cause you to have outrageous service fees for things you don’t actually authorize. This happens even if you opt out of overdraft protection in order to avoid this type of greed in the first place. Then, they hide behind their scamming disclosures and horrific customer service. Go bank somewhere that’s worth your business; it’s definitely not here.
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May 2020 by Mel Yu
Drive thru to cash a check
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February 2020 by GOOGLE USER
I LOVE this bank and branch. They are like family and make me feel special when I am there. I have had nothing but help from them and wonderful experiences. They have helped me more than any other bank has and I appreciate each and every one of them. Thank you girls! You all ROCK!
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July 2018 by Julie McKenzie
Great service! Fast and efficient. Shirley provided excellent customer service!
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July 2018 by Maggie H
0 Stars is more appropriate for this bank. I needed a cashiers check deposited and they told me 7 days to clear which is total BS. This branch does not care for FNB customers. I've been banking with FNB for 20 + years. The manager at 600 Castle Shannon is more suited to work in a non-customer facing job. Greentree branch told me they could clear it in one day (and did). FNB corporate better get is s##t together and teach managers & tellers what customer service is or they won't have any customers left. My thanks to the Greentree branch for completing a simple transaction.
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October 2017 by Iab Davis
This is the worst bank. My business not only banks there but issues paychecks from there. They refuse to cash their own payroll checks. The teller & I quote told me "your boss is a liar" when I told her I was told by my boss I could cash there. The next day a manager went to get change & the teller decided to manufacture a story about me. What happens to customer service? How does a bank not cash their own check? Most banks charge a small fee if you don't bank there but cash it & send you on your way. I guess that's why there's not too many of them around. Rude people.
