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October 2023 by Jessi M
This was a year ago but recalling the situation when talking to a friend I decided to post this review, I hope that their policy and how they operate has changed since my experience. The price I paid definitely did not match the hair I left with. In addition of not “loving” the hair I left with, the objective of the style was discussed ahead of time as well as the price I was expecting to pay. Only AFTER stylist was done, was I informed that my highlights were an extra 90$ or something like that. I’m a single mom, not a millionaire or married to a doctor so I am not rich and would have DEFINITELY appreciated to know that ahead of time.
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May 2023 by Ashina Singh
Came here for a last minute blow out - the place I had booked originally cancelled on me. The salon is super cute, well equipped, staff were all super friendly and down to earth. Did a great job on my thick/long hair and were pretty quick about it too. Would definitely recommend coming here for their services!
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May 2023 by Tressa Valenti
Diane is fabulous. Knows hair. When your hair is washed, the head massage is very relaxing.
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July 2022 by Nikki OGorman
I've been a client of Tina's for over 10 years and was happy to follow her from her old place of employment to Fluhme a few years back. Chatting with her is like catching up with an old friend at this point and I always leave with a haircut/color/style I love! Also look forward to seeing Di and her precious pup, and going to Holly for manis/pedis. These ladies all know how to make a client feel like family!
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April 2022 by Karen F.
I'd give it 0 stars if I could. Don't buy Groupon because they won't honor it. I tried multiple times because they only have one stylist who honors and she is off training for a new job and they won't schedule an appointment. I'm trying to get my money back from Groupon now.
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March 2022 by Liz Zygmuntowicz
I just got my hair done and it looks like I need it done again. Roots are bad. Wasn’t focused on. Blew dried my own hair for half of it. Got charged for hair styling and I asked for waves. Bad experienceServices: Hair coloring
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March 2022 by Lindsay Lawrence
The reviews speak for themselves but I had a super weird and unfriendly experience trying to book an appointment at Fluhme Glam Bar. I dont feel confident referring others there as well based on this interaction. I left 2 voicemails and waited over 72 hours for a call back and finally called back for a 3rd time.....only to be informed they do not offer make up services on the weekends. Maybe its just me but most special events that would require make up services would happen on a Saturday so this request does not seem unreasonable. Please make this well known on your website as its very misleading and most people do not need full make up services done on weekdays.
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February 2022 by Olivia Pasquino
I recently visited the Glam Bar for a cut and color and it was WONDERFUL! The atmosphere was warm and welcoming and every stylist was energetic and happy! Kiersten did a WONDERFUL job with my cut and color and her knowledge of products and maintenance was wonderful! Will definitely be back!Services: Hair coloring
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February 2022 by Valerie Valdiserri
I had a great experience at The Glam Bar in Mt. Lebanon yesterday. I was warmly greeted, waited less than 5 minutes and had professional service. My appointment was with Iliana and she was fabulous! I was amazed at the results of the eyebrow lamination and I’ve already had so many compliments at work today on how they look. This service is a great alternative to micro blading and I’m so pleased! Looking to book my next appointment with her to have my lips done in semi-perm liner and color. Iliana took the time to show me some before and after photos.
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February 2022 by Kerri Ventura
Terrible treatment of customers
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February 2022 by Jack Matias
This happened to my wife today. This place really needs the owners and/or actual management to take note. Your clients are the backbone of your business. Without clients and word of mouth- it doesn’t matter how sparkly the chandeliers are or how good you style their hair. Clients who regularly support you, refer other people to you, and are appreciative of your team are what drives profits and longevity of your business. I first went to Fluhme last fall with a Groupon. Lizzie was sweet and colored and cut my hair nicely. I referred two other people after that visit. I returned and she again did my hair and I was happy. I returned in 6 weeks, my 3rd appt. As you may know, uptown Lebo can be tricky for parking. On this day, there was construction all along the front of the hotel and towards the next block limiting street parking. I called the salon at my 11:30 appointment and told the person that answered that I was looking for parking and I was so sorry but I’ll be there soon. She told me that’s fine and there’s a parking garage on Washington Road. THERE WAS NO MENTION OF ANY APPOINTMENT BUFFER. I parked and ran to my appointment. Upon entering the lobby at 11:42, I could see my stylist standing at the front desk w her mask on and it reminded me to put mine on so I smiled at her through the window and put my mask on. I walked over and greeted Lizzie and Maria(?), apologized, explained the parking again and how I even jay-walked to get there faster. maria, flatly began to inform me that while they will “fit me in today but have a five minute buffer for appointments and next time will have to reschedule.” She went on further, sort of scolding me for being tardy. I apologized again and said I could reschedule if it was a problem, but five min is pretty extreme, especially considering I called. Also, this reminded me of the previous appointment that I had with Lizzie. On the day of my appointment, she texted me and asked me if I could come in early. I called a babysitter for my four children so I could come in an hour and a half early for the stylist. I mentioned to Lizzie (who I was so surprised also didn’t show me any sort of understanding- they both were so rude about it) how you’d think she could be a bit more flexible with me since I was so flexible with her last time. Again, just flat stares. I offered again to leave and they continued to tell me they would take me. Lizzie brings me back to color my hair. I ask if she can please do the conditioning she had applied the last time. She tells me “oooooo I don’t think we have time for that today.” “Because I was 12 minutes late?” I asked her. “Yes,” she replied. So, yeah, I had enough. I asked to speak to the owner, was told there wasn’t one there but that Maria was the manager. I had never seen her before this day. She came to talk to me and I didn’t need to rehash with her my concerns about her. So again, I stated I wanted to leave and they still just cornered me and tried to tell me how I was wrong and that as a business owner I should know how important schedules are. I do. I know how important & I also know how important it is to have functioning schedules, ones that allow for life, and parking, and construction, and whatever else may come up. Multiple times, I stated clearly I want to just go and they continued to tell me how fortunate I should feel that they were doing me the honor of fitting me in since I was seven minutes past their precious appointment buffer. (10 according to Maria) You realize this is a salon, right? Neurologists have 15 minute appointment buffers. I get it. I even respect it- if that’s your policy. I tried to reschedule when first told about it. The staff is totally unprofessional and this place clearly doesn’t care about clients. I left in tears. Ive been a Lebo resident for a long time and we are committed to supporting our local businesses, unfortunately, this is one I can’t get behind anymore. If you want to feel like you stepped into the movie Mean Girls or would like a little old-fashioned bully from a few girls- go to Fluhme!
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February 2022 by Jack Matias
This happened to my wife today. This place really needs the owners and/or actual management to take note. Your clients are the backbone of your business. Without clients and word of mouth- it doesn’t matter how sparkly the chandeliers are or how good you style their hair. Clients who regularly support you, refer other people to you, and are appreciative of your team are what drives profits and longevity of your business. I first went to Fluhme last fall with a Groupon. Lizzie was sweet and colored and cut my hair nicely. I referred two other people after that visit. I returned and she again did my hair and I was happy. I returned in 6 weeks, my 3rd appt. As you may know, uptown Lebo can be tricky for parking. On this day, there was construction all along the front of the hotel and towards the next block limiting street parking. I called the salon at my 11:30 appointment and told the person that answered that I was looking for parking and I was so sorry but I’ll be there soon. She told me that’s fine and there’s a parking garage on Washington Road. THERE WAS NO MENTION OF ANY APPOINTMENT BUFFER. I parked and ran to my appointment. Upon entering the lobby at 11:42, I could see my stylist standing at the front desk w her mask on and it reminded me to put mine on so I smiled at her through the window and put my mask on. I walked over and greeted Lizzie and Maria(?), apologized, explained the parking again and how I even jay-walked to get there faster. maria, flatly began to inform me that while they will “fit me in today but have a five minute buffer for appointments and next time will have to reschedule.” She went on further, sort of scolding me for being tardy. I apologized again and said I could reschedule if it was a problem, but five min is pretty extreme, especially considering I called. Also, this reminded me of the previous appointment that I had with Lizzie. On the day of my appointment, she texted me and asked me if I could come in early. I called a babysitter for my four children so I could come in an hour and a half early for the stylist. I mentioned to Lizzie (who I was so surprised also didn’t show me any sort of understanding- they both were so rude about it) how you’d think she could be a bit more flexible with me since I was so flexible with her last time. Again, just flat stares. I offered again to leave and they continued to tell me they would take me. Lizzie brings me back to color my hair. I ask if she can please do the conditioning she had applied the last time. She tells me “oooooo I don’t think we have time for that today.” “Because I was 12 minutes late?” I asked her. “Yes,” she replied. So, yeah, I had enough. I asked to speak to the owner, was told there wasn’t one there but that Maria was the manager. I had never seen her before this day. She came to talk to me and I didn’t need to rehash with her my concerns about her. So again, I stated I wanted to leave and they still just cornered me and tried to tell me how I was wrong and that as a business owner I should know how important schedules are. I do. I know how important & I also know how important it is to have functioning schedules, ones that allow for life, and parking, and construction, and whatever else may come up. Multiple times, I stated clearly I want to just go and they continued to tell me how fortunate I should feel that they were doing me the honor of fitting me in since I was seven minutes past their precious appointment buffer. (10 according to Maria) You realize this is a salon, right? Neurologists have 15 minute appointment buffers. I get it. I even respect it- if that’s your policy. I tried to reschedule when first told about it. The staff is totally unprofessional and this place clearly doesn’t care about clients. I left in tears. Ive been a Lebo resident for a long time and we are committed to supporting our local businesses, unfortunately, this is one I can’t get behind anymore. If you want to feel like you stepped into the movie Mean Girls or would like a little old-fashioned bully from a few girls- go to Fluhme! O
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February 2022 by Pashen Herstory Ancestry
This place really needs the owners and/or actual management to take note. Your clients are the backbone of your business. Without clients and word of mouth- it doesn’t matter how sparkly the chandeliers are or how good you style their hair. Clients who regularly support you, refer other people to you, and are appreciative of your team are what drives profits and longevity of your business. I first went to Fluhme last fall with a Groupon. Lizzie was sweet and colored and cut my hair nicely. I referred two other people after that visit. I returned and she again did my hair and I was happy. I returned in 6 weeks, my 3rd appt. As you may know, uptown Lebo can be tricky for parking. On this day, there was construction all along the front of the hotel and towards the next block limiting street parking. I called the salon at my 11:30 appointment and told the person that answered that I was looking for parking and I was so sorry but I’ll be there soon. She told me that’s fine and there’s a parking garage on Washington Road. THERE WAS NO MENTION OF ANY APPOINTMENT BUFFER. I parked and ran to my appointment. Upon entering the lobby at 11:42, I could see my stylist standing at the front desk w her mask on and it reminded me to put mine on so I smiled at her through the window and put my mask on. I walked over and greeted Lizzie and Maria(?), apologized, explained the parking again and how I even jay-walked to get there faster. maria, flatly began to inform me that while they will “fit me in today but have a five minute buffer for appointments and next time will have to reschedule.” She went on further, sort of scolding me for being tardy. I apologized again and said I could reschedule if it was a problem, but five min is pretty extreme, especially considering I called. Also, this reminded me of the previous appointment that I had with Lizzie. On the day of my appointment, she texted me and asked me if I could come in early. I called a babysitter for my four children so I could come in an hour and a half early for the stylist. I mentioned to Lizzie (who I was so surprised also didn’t show me any sort of understanding- they both were so rude about it) how you’d think she could be a bit more flexible with me since I was so flexible with her last time. Again, just flat stares. I offered again to leave and they continued to tell me they would take me. Lizzie brings me back to color my hair. I ask if she can please do the conditioning she had applied the last time. She tells me “oooooo I don’t think we have time for that today.” “Because I was 12 minutes late?” I asked her. “Yes,” she replied. So, yeah, I had enough. I asked to speak to the owner, was told there wasn’t one there but that Maria was the manager. I had never seen her before this day. She came to talk to me and I didn’t need to rehash with her my concerns about her. So again, I stated I wanted to leave and they still just cornered me and tried to tell me how I was wrong and that as a business owner I should know how important schedules are. I do. I know how important & I also know how important it is to have functioning schedules, ones that allow for life, and parking, and construction, and whatever else may come up. Multiple times, I stated clearly I want to just go and they continued to tell me how fortunate I should feel that they were doing me the honor of fitting me in since I was seven minutes past their precious appointment buffer. (10 according to Maria) You realize this is a salon, right? Neurologists have 15 minute appointment buffers. I get it. I even respect it- if that’s your policy. I tried to reschedule when first told about it. The staff is totally unprofessional and this place clearly doesn’t care about clients. I left in tears. Ive been a Lebo resident for a long time and we are committed to supporting our local businesses, unfortunately, this is one I can’t get behind anymore. If you want to feel like you stepped into the movie Mean Girls or would like a little old-fashioned bully from a few girls- go to Fluhme! Oh- and be 12 minutes late. :)
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February 2022 by Jamie M.
This place really needs the owners and/or actual management to take note. Your clients are the backbone of your business. Without clients and word of mouth- it doesn't matter how sparkly the chandeliers are or how good you style their hair. Clients who regularly support you, refer other people to you, and are appreciative of your team are what drives profits and longevity of your business. I first went to Fluhme last fall with a Groupon. Lizzie was sweet and colored and cut my hair nicely. I referred two other people after that visit. I returned and she again did my hair and I was happy. I returned in 6 weeks, my 3rd appt. As you may know, uptown Lebo can be tricky for parking. On this day, there was construction all along the front of the hotel and towards the next block limiting street parking. I called the salon at my 11:30 appointment and told the person that answered that I was looking for parking and I was so sorry but I'll be there soon. She told me that's fine and there's a parking garage on Washington Road. THERE WAS NO MENTION OF ANY APPOINTMENT BUFFER. I parked and ran to my appointment. Upon entering the lobby at 11:42, I could see my stylist standing at the front desk w her mask on and it reminded me to put mine on so I smiled at her through the window and put my mask on. I walked over and greeted Lizzie and Maria(?), apologized, explained the parking again and how I even jay-walked to get there faster. maria, flatly began to inform me that while they will "fit me in today but have a five minute buffer for appointments and next time will have to reschedule." She went on further, sort of scolding me for being tardy. I apologized again and said I could reschedule if it was a problem, but five min is pretty extreme, especially considering I called. Also, this reminded me of the previous appointment that I had with Lizzie. On the day of my appointment, she texted me and asked me if I could come in early. I called a babysitter for my four children so I could come in an hour and a half early for the stylist. I mentioned to Lizzie (who I was so surprised also didn't show me any sort of understanding- they both were so rude about it) how you'd think she could be a bit more flexible with me since I was so flexible with her last time. Again, just flat stares. I offered again to leave and they continued to tell me they would take me. Lizzie brings me back to color my hair. I ask if she can please do the conditioning she had applied the last time. She tells me "oooooo I don't think we have time for that today." "Because I was 12 minutes late?" I asked her. "Yes," she replied. So, yeah, I had enough. I asked to speak to the owner, was told there wasn't one there but that Maria was the manager. I had never seen her before this day. She came to talk to me and I didn't need to rehash with her my concerns about her. So again, I stated I wanted to leave and they still just cornered me and tried to tell me how I was wrong and that as a business owner I should know how important schedules are. I do. I know how important & I also know how important it is to have functioning schedules, ones that allow for life, and parking, and construction, and whatever else may come up. Multiple times, I stated clearly I want to just go and they continued to tell me how fortunate I should feel that they were doing me the honor of fitting me in since I was seven minutes past their precious appointment buffer. (10 according to Maria) You realize this is a salon, right? Neurologists have 15 minute appointment buffers. I get it. I even respect it- if that's your policy. I tried to reschedule when first told about it. The staff is totally unprofessional and this place clearly doesn't care about clients. I left in tears. Ive been a Lebo resident for a long time and we are committed to supporting our local businesses, unfortunately, this is one I can't get behind anymore. If you want to feel like you stepped into the movie Mean Girls or would like a
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December 2021 by Kamila Tussipova
Worst experience ever. Lizzie couldn’t even dry my hair well. But she supposed to do blowout. I bought coupon on Groupon. Usually all masters are making sections and blowing every section, she didn’t do it. And I supposed to go outside when it’s winter with wet hair. And usually I love when someone washing my hair, but I didn’t like it either. Water was cold, she was brushing my hair with fingers before conditioner and it hurts. And there is no customer service, nobody asked me if enjoyed and everything is alright. And all this happened just because master was rushing for her own plans. Because she asked to come 2 hours earlier than my oppointment and I didn’t. And when I can she said she can’t bleach my hair bc it’s too damaged. I trusted her, but after she made all these processes inappropriate, I understand why all these happened. Unprofessional
