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December 2022 by Sara Hnatiw
Absolutely love this store! They have a lot of beautiful clothes, jewelry, and head accessories and adorable home decor stuff.
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August 2022 by Zarah Ward
I really don’t give bad reviews as much as possible but this one I will not let it pass coz she’s rude to my baby .I went to Francesca’s in Bethel park south hills with my 1 year old son . My son is getting fuzzy so I put on his favorite show on my phone and let him watch so I could shop too . This skinny asian lady is not very helpful and rude . When I was about to pay , she said your phone is making noise , I said because my baby is watching or else he will scream and cry in the store . This lady still said it’s still making noise when the music inside the store is louder than that . So I let it pass but on the cashier I bought 6 dresses, and I calculated how much it’s gonna be , and then the total is too much , so I said can you check coz it’s too much from my knowing how much is it. She still insisted it’s right . Ok I paid . And check the receipt. So we came back right away and she gets annoyed she hears my son again . I said look you double punch that’s why I keep saying it’s too much , I said you can check my stuff to count and she said i don’t need that. She even ssshhh my son coz my son is crying . Very inconsiderate to a customer who is a parent . I tried my best to calm my baby and she’s taking forever to do her job .If only I didn’t like the dress , I will just toss it since she was rude . She said sorry in the end but don’t feel the sincerity she’s only sorry coz she got caught red handed in mistake . Very poor customer service. If she’s still there I will not shop there again .
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March 2021 by Eva Bukovitz
store is super small and the workers aren’t helpful
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August 2019 by Allie Zottola
Love this Francesca’s! They have a great selection of stylish dresses, blouses, bottoms, purses, hair accessories, jewelry, and shoes. This is one of the first places I go when I need to buy a gift for a friend or family member. There are all sorts of trinkets and fun things to look at and purchase. There’s perfume, candles, a few baby items, books, and so much more. Every time I’ve been in this store, I’ve always been greeted by a friendly staff member who was willing to help, say what was on sale, and was generally very welcoming and kind!
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April 2019 by halee skrzypek
I visit this Francesca's location fairly often. The employees are very nice 99% of the time and the store is always kept tidy. The only time I had a less than pleasant experience was last summer when the only sales associate in the store was on the phone the entire time. I've been in multiple times since, however, and they've been very kind and chat with the customers as the shop. The last time I visited was 6 days ago and each associate asked me my name and talked to my two sons as I shopped for earrings.
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November 2018 by Elizabeth K
I went to return something today that I bought online a week or two ago and I got to the front of the store and I saw that it wasn't opened yet and I was a little confused on why it wasn't opened yet and I asked someone from a store that I went into and they said that all the stores open up at 10am and the website clearly says that the store opened at 10am. So I decided I would go to a different store while I waited to see if the store would open and after I was done going to a couple different stores I thought I would go back and check to see if it was open and it wasn't and I wanted to return my item that I bought online before I had to go to work and I couldn't because it wasn't open. So now I have to come back hopefully sometime this weekend or in the next couple of days to see if I can return what I bought.
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July 2017 by Molly R.
Francesca's is a great addition to the South Hills Village Mall. It's a boutique, but a chain! This location is typically pretty organized, and you'll be greeted with great service. You'll often find some BOGO sales here, and there's typically a small sale section in the store. There's often some fun unique gifts in here too! It's a store for young women to grandmother's! They have products for women across the ages. Enjoy!
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September 2016 by CMK
I've yet to experience a bad Francesca's location! And this one is no exception!
