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January 2024 by Lyrical Connections
This gamestop always helps the best they can, you can tell they have a love for the gaming community!
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January 2024 by Derek S
Good selection and great staff!!
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January 2024 by Lori Bollinger
This is my neighborhood GameStop and over the last 10 years service here for me and my family has always been top notch.Today, the day after Christmas, I went in to make a return/exchange and unfortunately, I did not have the receipt nor the order confirmation email nor did I make the online purchase through a GameStop account. I truly walked in there with the Perfect Storm of a terrible return situations--and I knew it and I felt terrible about it! Zack was patient, calm, kind, and courteous as he worked through the many flaming hoops that needed to be jumped through in the store computer system to allow the return/exchange to happen. Many thanks to Zack, the other staff person working in the store, and to the many managers that Zack contacted to make sure I left with the game my kid wanted for Christmas.
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December 2023 by Grayson N.
I go here for all my games. the selection is great no matter what console you play. employees are nice. but the resale value for games sucks.
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December 2023 by Chris Shaffer
If I could've given less then 1 star I would've. If you go into this store and see a guy with a hat and no name tag to know who he is (Ryan employee ID 697847) first he'll try to sell you a warranty that he'll tell you is good for returns but when you try to return it he'll come up with excuses for why he can't then if that doesn't work he'll yhreaten you with the cops. If you ask if you can speak to a manager then he'll say there is none hands down the worse customer service ever and still am stuck with a game that doesn't work.
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September 2023 by Jesús Ramirez
They sell me an empty controller box $250 to their pokets, it was seal it but empty
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February 2023 by Supernet 2
Called for a hour and not one pickup. Realistically that's about a full hour so a total number of calls for that hour is 85 calls(30second call holding. 15second waiting on automation to let me get past auto teller and ring the store line.Went in store, find the large white blue shirt woman today on Feb 24th 2023 was not picking up the calls with only myself and 2 other customers in line. I waited additional 20+ min, while calling still, (and no pickup). I believe others were also calling.With no customers being helped, the phone line still wasn't being picked up. Called while waiting, called while out of line.What happened to customer service? Everytime in the last year or 12mo I've called, my experience is often exactly as described. What happened? Isn't the manager named Drew? What happened?
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December 2022 by Zack Carns
Had fun at the recent pokemon midnight release. Store was clean and organized
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December 2022 by Sean Steinmetz
I love this place! Awesome staff great selection
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November 2022 by Armin Ikonic
I tried trading in a iphone 12 pro 128gb unlocked at the atore, because online its showing 460 visa card value for a excellent condition. When they test it, it returns everything good, phone doesnt have a single scratch, however they offer 360$. When i tell them the website says to bring it in the store for 460, they say the website is lying, no one updates it, and its inaccurate....... Really bad experience. No wonder they almost bankrupted, theyll get back to it
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November 2022 by BiggDog Management Services
GAME STOP is a great place to get games from I've been coming here for 20 years until I asked for my purchase information when I came to trade a GAMEI found out the HARDEST waywhen EXCHANGING Game's Game Stop is a RIP-OFF especially when you've paid $40 for a game and they'll only give You a FRACTION($12) of what you paid for it you have all the paperwork and the disc isn't damagedThis isn't GOOD BUSINESS they receive FAIR MARKET PRICE when YOU purchase while GAME STOP only gives YOU Pennies in Exchangeand 1/3 of what YOU PAID when You sell GAME STOP the game backThis is seemingly like a clandestine form of LOANSHARKING with a bit of BAMBOOZLING THE CUSTOMER'S Who ARE actually the PROFIT as well as the BOTTOMLINE $$$ and GAME STOP is Taking ADVANTAGE of the CONSUMERSI paid in excess of $50 per GAME STOP video game I returned $400 Worth of games purchased from the SAME GAME STOP and upon returning these $400 Worth of Games GAME STOP offered me $63.58???? RIP-OFF right in my face GAME STOP is trying to STICK ME UP and doing it without a GUN to my head... CAPITALISM in full EFFECT regardless HOW MANY CONSUMER'S are effectedI've taught my Children they're the FUTURE CONSUMER'S so I've SEALED these GAMES along with FACT'S are TRUTH and GAME STOP Receipts in a TIME CAPSULE in a bank deposit BoxWhen my Children and Grandchildren receive this information they will be well informed as well as more than capable to understand the New world ECONOMIC SYSTEMSThis is a TRAVESTY and appalling how this industry is BLATANTLY taking advantage of CHILDREN through the ADULTS bcause WE the ADULT'S actually PAY THE PRICE twice, We Pay upon PURCHASE and get TAXED then WE PAY when WE trade bcause GAME STOP gives the ADULT the LEASTI'm starting a EVEN TRADE program that ensures spending $60 on purchase upon trade in the consumer will receive $35 pending all materials are there and disc is without any damageOlder Games are under the same guidelines with exception knowing older Games will be damaged and trade cost will be adjusted as damage is evaluatedFinally, GAME STOP it's SAD how long as I've purchased from GAME STOP I FEEL you're the best place to get games and accessories for decadesbut I'm disheartened as a SUPPORTER of GAME STOP it hurts bcause I support with my ?? meanwhile I sincerely purchase and have spent ASTRONOMICAL amounts of My ? only to be treated as if I don't have 10 Children who each has a Video Game with multiple game's and accessories not including My PS4-&-PS5 purchased from GAME STOPWhilst I attempted to trade games I found out I'VE NEVER been stored in the system, but my ??? was taken but my information was not SAVED, so on the flip side each time I purchased from GAMESTOP my wife also purchasedWhat's puzzling is I'll use MY information and it's as if I never existed or purchased anything from GAME STOP but no matter what GAME STOP I go to when I use my wife's GAME STOP information every purchase and date are in GAME STOP systemSo I'm more than not understanding how am I NOT in the GAME STOP system and why is there NO information of my (20) twenty year GAME STOP account and my many purchases over those year'sIt bugs me simply bcause checking my wife's Game Stop receipts 15 year's she's purchased $1K and as I look upon EVERYTHING I purchased in the last 4 years I've spent $3.7K and there's NO record in GAME STOPThat to me is LOAN SHARKING and ROBBING me without a GUNThis is actually NO different from being DRUG ADDICTED and GAME STOP is the DEALER they know WE have to get that Video Fix and they make us pay then WE get Taxed and Taxed again upon TRADE while being offered the very LEASTBUT upon resale the PRICE they gave you for it TRIPLED upon GAME STOP reselling it, meaning if You suddenly wanted the Game you just received $9 for You'll HAVE to pay GAME STOP $30 that's NOT COOLI do understand FREE ENTERPRISE but I DON'T understand why my Pu
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August 2022 by Meagan Worth
Can't say enough good about this store. I had to exchange my sons switch after he broke his (thank goodness for warranties) and forgot his SD card and a game chip in it. The woman who works there (I wish I remembered her name) checked when I called and saved it for us until we got home from vacation. She was amazingly sweet and my kid greatly appreciated her setting that aside for us until we got home. Thank you!
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August 2022 by Ryan Santichen
Friendly staff but expensive products.
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August 2022 by Serious Critic
Amazing card collections and well conditioned
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May 2022 by Bill Pearson
They don't have any signs posted anywhere that tell you game cards are not refundable I'm sti'm stuck with a Honda door game card
