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January 2024 by Dayna88 Trosky
Went at 8 pm on Saturday night. Large woman with Red hair working the counter already had the door locked and just stared at us when we pointed at the sign....that clearly said open until 9pm
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January 2024 by Tracy Ranalli
Very helpful
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January 2024 by Jeremy Camp
Terrible customer service. Felt unwelcome and like I was interrupting their hangout when all I did was walk in and ask to buy an switch
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September 2023 by Lin Pfister
My grandsons love video games but I couldn't remember which ones and the lovely gal at GameStop helped me pick one. She was so patient and asked all kind of questions regarding my grandsons.Her name is Emily!! When you get to have someone like her work in sales and with the public (all kinds good and bad) well it was refreshing to see an energetic and personable human being especially in today's time.I will go back to GameStop and I will make sure Emily is there when I do.Thank you Emily. You made my day...and my grandsons will love their games!
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August 2023 by Dana Horan
0 stars for the cashier, Emily, who checked my sister out. She was on the phone with her coworker, Chris, half the time we were in the store. She was very loud and obnoxious. It made the whole experience really awkward bc we were ready to check out but she was still on the phone. Eventually my sister decided to checkout since the phone call was not ending. She was talking about random things and friends at the mall (not work related at all). When my sister checked out, she said on the phone, “I’m the president of your fan club” in a very weird voice trying to be funny. It was so uncomfortable. She did not get off the phone at all and WHISPERED the total to my sister as not to disrupt her conversation. It was the worse customer service I’ve ever experienced. I work retail and would never even think to be that disrespectful to a customer. Get your employees in check.
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July 2023 by Regan Edgerton
We originally went to the mall location to buy a ps5 and 2 controllers but did not get (or get asked) for a receipt. one of the controllers didn’t work... it was overall a weird experience at the mall location. we ended up going to this location and lindsay was a godsend. she helped us out a lot and gave us a receipt. 10/10 service here
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March 2023 by Sagar Hajela
5 stars for the guy who helped me (forgot to ask name). I ordered a few new games from the app and got old used cases instead. I got the refund at the time of return at store in cash without any hassles. Also, PowerUp pro membership wasn't reflecting on my account and the store guy just helped me get it. Really awesome experience, and I ended up buying two more games. Can't expect more. Will be back!
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December 2022 by Brad N
Friendly helpful staff. Many choices. A solid pick if you don't mind the retail markup. Can offset costs by going used if available. Very cool toys.
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October 2022 by Bee Vee
Friendly helpful staff. Many choices. A solid pick if you don't mind the retail markup. Can offset costs by going used if available. Very cool toys.
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October 2022 by Dangerzone
Pushy sales associates and frequently out of stock on recent releases.
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October 2022 by Danger zone
Pushy sales associates and frequently out of stock on recent releases.
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May 2022 by B.V. N.
Friendly helpful staff. Many choices. A solid pick if you don't mind the retail markup. Can offset costs by going used if available. Very cool toys.
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December 2021 by Tammy G.
What a disaster! DO NOT GO TO THIS STORE! We have been here three times in the last two weeks trying to buy a few games and have left each time more frustrated than the time before. Two different workers completely lied to us and tried to skirt around direct questions. One scammed us into a loyalty program by lying about it's benefits and the other told us he could price match their online price and then tried to charge us the full in store price. So, after going home and ordering the game online for in store pick up, the associate was incredibly unhelpful, rude and would not even look up my order when I went in for pick up. He also did not know the name of his own store! Such a mess. This is why retail is dying.
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December 2021 by Frank Wilbert
DJ and the rest of the team were awesome!!! I ran into a really annoying problem from another GameStop for a preorder and DJ saved the day for me. I can’t thank the store enough for helping me out. This is the one GameStop I recommend for everyone. Super nice staff and they actually have a lot of stuff even during shortages.
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December 2021 by Chelsey Isner
Extremely unhelpful staff. I preordered a game here, when the game didn’t come they told me the game didn’t exist. They told me it was a “ghost game” and would never be released. They then after pulling teeth searched for one near by, sent me to go get it, and didn’t call that store to let them know to hold it.
