October 2024
Impossible to speak to a team member in the store. Lost my phone and was told I’d have to drive there to ask if it was found.
Unbelievable.
May 2023
Tried to get some tech support from them. Tried chat and they threw a wall of text then ended chat before it could be read. Called them, got put on hold and then the call ended.
October 2021
Geek squad was very polite and did try to help me with my problem with my Hotmail account, unfortunately they were unable to get my account open
