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February 2024 by Charles P.
Michael and his team recently re- did formal dining room chairs for me. The most professional work ever, better than new. Gave me a due date and was even early. I could not give them a stronger recommendation. Charles P.
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March 2023 by Star Burst
Great place they do good work staff is nice.
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January 2022 by Debbie Zimmerman
Quality skilled work. Harriet is knowledgeable
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August 2021 by Elizabeth T.
Went to look at fabrics, I've purchased from them in the past. I was greeted with, "Let me tell you up front, we don't sell fabric to people who aren't having us do the work." Apparently since Covid they don't sell fabric any longer?? Not evident on website or Google search. I then inquired about having them do the work and she replied that they were probably much more expensive that anyone I was using. What? With a different attitude, I would definitely have given then business. Wow! It says "browsers welcome" on their door. Um, not really....
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June 2021 by Cello K.
I'm still waiting on my couch. The pandemic has caused problems for them and many other businesses. I will update the review when I receive my couch!
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December 2020 by CD M (Sarabellum)
Very friendly workers, extremely talented upholsterers. Priced appropriate to the quality workmanship.
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November 2020 by CD M
Very friendly workers, extremely talented upholsterers. Priced appropriate to the quality workmanship.
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July 2019 by Dawn Bordonaro
I was in today inquiring about a particular fabric- a fabric I had no hesitations on ordering. The associate was extremely rude. I was informed rudely that the samples were in numerical order, meaning I should return it to it's proper place because she has to do the inventory. She also came off as demeaning when I informed her that I was doing my own upholstery as if I was incapable. HORRIBLE CUSTOMER SERVICE!
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March 2019 by Ashlee Lynch
love this place
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February 2019 by J DC
Great service from Laura, Moe, and staff. Was extremely impressed with their craftsmanship- their long experience shows. Communication could have been better, and the project did take longer than expected. They seemed very busy with commercial projects, which is a great sign. However, it should be in their policy to be more upfront about that to those with one-off commissions. Additionally, it would have been nice seeing a pricing sheet (ex. hours, etc.) than just provided with an arbitrary number, especially for a first time buyer. Thanks again.
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October 2018 by Christian Schrader
Unfortunately we did not have a great experience. It took us 2 months for a single chair to get reupholstered. That coupled with less than stellar service has dissuaded us from going back. Also $250+ for a single chair cushion and a varnish. I feel like I got taken for a bit of a ride.
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July 2018 by Mary B.
My daughter and I stopped in today to look at fabrics for a DIY project. Probably not their fave type of customer as I only wanted to purchase fabric -- not have them do the work. Harriett showed us to the drapery fabric samples and then more or less left us alone which was fine; I knew what I was looking for. We found 4 fabrics I wanted to sample and asked if I could order swatches. Clearly she didn't want to go to the trouble and asked if she could just cut samples from their books ... so she cut out tiny 2"x3" or smaller samples and noted that at least one of the books was really old. I went online to order real swatches from the companies only to find 3 of the 4 fabrics are discontinued. If they know the books are old, why are they still letting customers look at them?!? While I only need 3-4 yards of fabric for this project, I will want to have furniture reupholstered in the future. I'm not convinced they deserve my future business.
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January 2018 by Cathy Ghee
Had two Baker dining room chairs reupholstered and Gene Sanes did a beautiful job. They totally rebuilt my cushions, including redoing the webbing and new cushion stuffing. They tightened the arms and even cleaned the wood finish. Great service and they were even done a little earlier than expected. I am now having the caning repaired on two other chairs.
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November 2015 by shawn saloney
Get the Gene Sanes experience..... These guys are top notch. I've worked with a handful of other upholsterers in the past bet these guys are the real deal. I will not go anywhere else. Fast quotes, good pricing, and excellent quality. You will not be disappointed!!!
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November 2015 by Scott Offenbach
I definitely can recommend Gene Sanes for upholstery refurbishing. Our restaurant has used them on several occasions and have been very satisfied with their quality of work and expediency in getting the work done. Their customer service is first class. I deal with a lot of companies that could learn customer service from this staff.
