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June 2023 by Erina R
I've been trying to avoid this location recently because of the aggressive panhandling at the door. One guy demanded a pack of cigarettes in order to let me leave & put his hands on me when I said no. A lady screamed at me for ignoring her. Security just sits inside & ignores it. Both these scary encounters happened in the afternoon. Aside from that, they have a good selection of overpriced items.
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June 2023 by Kağan
They ask for id to check your age for buying beer but if you are not citizen they dont accept your id which is idiotic there writes your age.!!! Tourist cannot buy from here!.
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May 2023 by Malik Clancy-Hatchin
I absolutely love GetGo! As a proud former employee of the company I can honestly say that the prices are very reasonable, especially if you're a MyPerks member you get tons of discounts on products all while accumulating perks towards future Gas purchases.The best thing they offer in my opinion is Double or Triple fuel perks on gift card purchases. It's a win-win situation, you buy a gift card for a company or retailer that you plan on making a purchase at & save money on Gasoline purchases - no other company I know has any reward program as valuable and convenient as GetGo!
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April 2023 by Malcolm Culleton
It's really frustrating that they never stay open until 10 as advertized. Nothing owned by Giant Eagle does.
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March 2023 by Joyce Reis
Currently I believe they are trying to fix recent problems. How they are going about this may be causing the problems people are now experiencing. I hope they can work through the issues before customers and staff get too frustrated.The staff were kind and helpful. This was difficult for them unquestionably as they had to do gas sales on a cash only basis today. They did have the ATM not charging for the site, your bank may charge but the ATM didn't today.Hopefully the location will mellow back to the store it has been until recently.The staff are clearly trying to work under difficult conditions and they should be praised for the enormous effort they make to stay pleasant when they have to tell customers the same thing all day.Gas is cash only. We don't expect to hear it and they don't want to have to keep saying it and dealing with grumpy customers.High praise for the staff, seriously they get extra high praise from me. They truly were kind and pleasant.
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March 2023 by addison sanders
Came in here hoping for a grab and go quick lunch. Have multiple getgos close to my house and they are always 10 minutes or less that im in the store. Waitied here for over 30 minutes for a simple order when I was the only person in line for most of it. Its embarrassing the difference in service from this location to others just a few miles away
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February 2023 by Nuke THEGUY
I try my best to support this gas station because it offers jobs and service for the community. They are unorganized and never any real appreciation for the work. I'm not asking for top of the line quality just consistency.
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January 2023 by Jonathan David (JD)
It got one star because zero is not an option. The crew at this place is quite possibly the most unprofessional set of human beings ever asked to work jobs. There's an older Caucasian woman who closes the stores who is actually illiterate and unable to understand the nature of manufacturer coupons. Who ever is working in the kitchen needs to find another profession, the last meal I ordered tasted like there was bleach mixed in. The self check out almost never works. And they run an illegal hustle involving credit cards where they Force customers to pay at the pump and be assessed a bank hold of up to $100 if they can't pay cash. This location needs closed or to be placed under corporate control, don't waste a moment of your time here!
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December 2022 by erica little
Someone else need to take over. Can’t even get gas with your card without having to go inside and they turn the pump on. A total waste of time
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December 2022 by John S.
Ordered burrito, 20 minutes later there's still no-one behind the counter. Got my refund. Free air: broken. Manager: sitting behind her desk doing nothing. Person who was supposed to be making my burrito probably in the back doing whatever. Took them 10 minutes to figure out how to refund.
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October 2022 by Fritz Monger
This GetGo is amazing if you are a glutton for punishment and enjoy awful experiences time and again. That said, some of the staff is pure gold and are lovely humans. It is clear as day that this location is severely lacking effective management. For instance, the manager on duty this morning poured out all of the remaining coffee in front of me as I was stepping forward to fill up my daily cup. Slamming coffee around and making a giant show of trashing coffee, simply because a guest called attention to the low levels, is just a grossly obnoxious move. If I worked for that manager, I would definitely be miserable and likely contribute to some of these other bad reviews. Anyways, no manager who should care about this location and help their staff will read this, much less act upon it.
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August 2022 by Timeka Moore
I love the night works because they trying to make you feel better and help you carry your bags outside to your car and make sure that you got everything you need and want to see if you get in your car and that the nice thing they can do because you can get rob and they don't like that so they make sure you are safe and pull off in your car
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May 2022 by Regan Jarvis
Quite possibly the worst GetGo location on planet earth. Let me preface this by stating that employees that are paid well and appreciated would not allow their store to function this poorly so it is clear that corporate/upper management is to blame. Firstly, the hours are absolutely ridiculous. For the life of me I don't understand why they don't allow card purchases on the gas pumps after the store closes. If Jeff Bezos can get to space, GetGo can automate a gd gas pump system. When the store does happen to be open, the lines are insane, the place always looks unkempt, AND the staff is constantly shutting the store down prior to their listed closing time of 10 PM. For the sake of the citizens of Wilkinsburg, pay your employees and automate the gas pumps.
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March 2022 by Svi Roussanoff
Worst getgo ever. Not only does getgo behave in anticompetitive behavior; pushing out other chains, but they raise their prices 70% while paying their workers the same $hit pay.The management at this one in particular sucks!!! The people working in the kitchen are so high they may as were be disabled. They don't wear masks over their faces. They consistently give you the wrong food.Next time I'll drive all the way to Etna so I can go to a Sheetz instead.
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December 2021 by Drew Novak
Line is usually long, service is eh, and no one knows how to drive in the parking lot. avoid at all costs.
