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January 2024 by Brandy Shreve
Had no selection really for pies or cakes.
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July 2022 by Robbie M.
I'm a Stage 4 cancer patient and I strongly resent Giant Eagle pharmacist asking my husband why he was getting opioids for me....ever hear of HIPA?
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May 2022 by Dan LaGamba
Please NEVER order a cake from here. Our cake was "fixed" 4 times. It ended up looking like a Kindergarten baking project gone wrong. From our daughter's name being spelled wrong and them trying to fix it, then the "fix" looked like a big blob of icing and in the end they messed up again and put a lower case L in the middle of her name to me it work. Do yourself a favor and go elsewhere for a cake.
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May 2022 by Dan LaGamba
Please NEVER order a cake from here. Our cake was "fixed" 4 times. It ended up looking like a Kindergarten baking project gone wrong. From our daughter's name being spelled wrong and them trying to fix it, then the "fix" looked like a big blob of icing and in the end they messed up again and put a lower case L in the middle of her name to me it work.
Do yourself a favor and go elsewhere for a cake.
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February 2022 by Julie Stoops
This place is laid out VERY strangely.
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July 2021 by Barbara P.
I have always been pleased with the courtesy of the cashiers until today.I went to the office to purchase 2 PACKS of cig. I requested 2 different brands,and the woman who is usually on Express, brought out 2 CARTONS! Thinking she would remove 1 pack from each carton, she rang up the price of 2 Cartons! I never asked for CARTONS! When I told her, I could tell she was upset because she had to avoid the sale. Then when she took the cartons back, she threw them on the floor! Very unprofessional! It was simply a miscommunication. I will avoid being waited on by her in the future.
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June 2021 by Bernice B.
This has been our go-to store for decades but that ended last night. I will honestly say it is a decent store and we have largely been happy there, so, go shop! I pulled up at 9:02 PM to find the store closed for the night. I was in such total shock! To me it is a 'trust' issue. When you have had a friend for that many years who then does something awful, you lose your trust. Giant Eagle has every right to set their own hours, but this was not something I expected from a store of this size, to just shut down during productive evening hours. By the time I finish my evening gardening work and it is still daylight, I expect them to be open! I was shocked, and I am turned off. Adios! I have already calculated the mileage of 5 other stores from which to replace them. That is just an unacceptable behavior on their part.
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November 2020 by Larissa G.
This Giant Eagle was my family's go-to shopping spot for years. Of course, that was before Giant Eagle introduced their Market Districts, let alone before a Target, Whole Foods, and other grocery options opened up in the South Hills. I wanted to add this introduction as a disclaimer since it's entirely possible that I just don't notice a lot of the problems other people have, because I literally grew up walking through this Giant Eagle on an almost weekly basis. That said: normally, I wouldn't really have any issues with this Giant Eagle. When you walk in you basically just walk in a big circle from the entrance to the exit, which isn't that unusual to me - that's what I do at Market Districts and Targets, too. (Probably because I learned to do that here, now that I think about it!) Some of the sections criss-cross a bit, which I can see being a pain; but in my case, the things I want are always easy to grab, so I can't complain. Granted, this store IS small, and that's the biggest thing going against it. Shopping here at a popular time is a bit of a claustrophobic nightmare, plus it doesn't have the same extensive stock as its larger counterparts. But that can be worked around; that makes it a nice go-to for a weekday grocery run, maybe an option for when you realize you forgot one thing at the bigger store. In 2020, the small size of the store is admittedly a bigger issue because being close to other people is a big no-no right now. I can't remember offhand if the store still has directional signs on the floor (Walk This Way, Do Not Enter, that sort of thing), but when these were in use, they definitely made walking through the crisscrossing sections of shelves harder. I'm not saying traffic control shouldn't be used when we're working around a pandemic, just acknowledging that yeah, dealing with that is a pain. What can you do. With that in mind, most of my challenges with this store are purely due to 2020 being 2020; outside of this specific year, I would rate this store at 4 stars, so that's what I'm doing. I've been shopping here all year long as needed, and will continue to do so. P.S. Just want to note that I have no idea what the comments about limited parking are about. There's always plenty of parking when I shop here - unless you're trying to park right in front of the store doors, of course. Those spots are always filled and I don't even check them!
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July 2020 by Beatriz Kristina V.
Worst Giant Eagle ... Horrible customer service, managers do not seem to care how employees treats the customers ... Go to the Market District in Bethel Park, you willreceived much better customer service.
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June 2020 by Jackie E.
Very disappointing with the way this store operates. Back in March when I purchased steel cut oats, tried them soon after and found that I could not tolerate the taste. I called the store and they said to return them after this pandemic is over. Two days ago when I made a special stop there, the customer service girls told me the NEW policy and the store would not give me credit. Shop elsewhere....No more for me. I will go out of my way to give other store my business.
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March 2020 by Nate L.
The manager was rude and also customers were as well. I won't be coming here again. If I could I would give it zero stars.
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March 2020 by Lisa Miller
Is anyone besides me THOROUGHLY DISGUSTED WITH ALL THE CHANGES GIANT EAGLE HAS MADE THAT HURT CUSTOMERS AND ONLY BENEFIT GIANT EAGLE? FIRST, THERE ARE THE CHANGES GIANT EAGLE HAS MADE TO THEIR PERKS PROGRAM. NO. 1 - Giant Eagle now zeros out your points, when you redeem your Perks. So, for example, if your perks are at 24%, and you use your 20%, you will loose the other 4%. NO. 2 - If you don't earn 50 points in a month, Giant Eagle will zero out any partial perks toward
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March 2020 by Lisa Miller
Is anyone besides me THOROUGHLY DISGUSTED WITH ALL THE CHANGES GIANT EAGLE HAS MADE THAT HURT CUSTOMERS AND ONLY BENEFIT GIANT EAGLE? FIRST, THERE ARE THE CHANGES GIANT EAGLE HAS MADE TO THEIR PERKS PROGRAM. NO. 1 - Giant Eagle now zeros out your points, when you redeem your Perks. So, for example, if your perks are at 24%, and you use your 20%, you will loose the other 4%. NO. 2 - If you don't earn 50 points in a month, Giant Eagle will zero out any partial perks towards the next reward. NO. 3 - You now only have 60 days to redeem your points, rather than the 90 days you used to have. No. 4 - When you use your point redemption, you do not get any points on that purchase. THE SECOND CHANGE IS THAT GIANT EAGLE NO LONGER DOUBLES COUPONS. They say it is because not too many people are using coupons, but WE ALL KNOW IT IS BECAUSE THEY DO NOT CARE ABOUT THEIR CUSTOMERS, ONLY THE ALMIGHTY DOLLAR!!!! FINALLY, GIANT EAGLES HAS STOPPED CARRYING MANY OF THE POPULAR NAME BRANDS, AND INSTEAD, THEY ARE ONLY CARRYING THE GIANT EAGLE BRAND, WHICH IS NO WHERE NEAR AS GOOD! I think we all need to let Giant Eagle know that, if they want to keep their loyal customers, they need to treat us right! We have so many options nowadays that we don't have to put up with their mistreatment! We have Shop n' Save, Whole Foods, Fresh Market, Trader Joe's, so we do not have to put up with this!!!!
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February 2020 by Dave Blauzdis
Plus the fuel perks are the best
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June 2019 by Megan Zundel
The Land O Lakes American cheese at the grab and go at the deli is never actually Land o Lakes cheese, yet marked and priced as so!!! Third time !!