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May 2023 by Emily Dahlin
Vast improvement after coming under new management.
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March 2023 by John N.
I left a suit to be dry-cleaned at this location three months ago and the store lost it. After two visits to the store, three phone calls with customer service and two conversations with the manager over the past three months Giant Eagle has made no effort to reimburse me. Only bring your dry cleaning here if you don't care about ever seeing it again.
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February 2023 by Dee Green
The Giant Eagle in Edgewood Towne Center is a larger store with a wide selection at the grocery manager John is very professional and helpful very customer service orientated my experiencing shopping there is very positive which is why I'm always there!!!
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January 2023 by Kathy S.
Since the corporation took over this store last fall (it was previously owned by a private owner) things have really improved. It's cleaner and there are many new employees, all of whom will not just answer your questions, but if you are looking for something, they will take you right to it. The counters, from the deli and prepared foods, as well as the meat department are now fully staffed. I am there about twice a week, sometimes just for the pharmacy, but each time the cash registers have been well staffed and there are multiple people available to help. I haven't noticed many differences in the stock, but other than what is on my list, I don't really check anything else. If you haven't been in the store for the last six months, or longer, it's worth trying to shop there.
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December 2022 by Google user
Don't like that Giant Eagle isn't giant anymore. The letters for Giant has a little g. This is crazy! What store punk Giant Eagles down to this little g? Know the people in the store for years. Customer Service is great, cashier's need to smile and greet people more.
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December 2022 by Jade
Don't like that Giant Eagle isn't giant anymore. The letters for Giant has a little g. This is crazy! What store punk Giant Eagles down to this little g? Know the people in the store for years. Customer Service is great, cashier's need to smile and greet people more.
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December 2022 by Lionheart
Nice store
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August 2022 by S S.
They never have enough help. Long lines because no cashiers and constantly out of sale items. I only go there because close to my house. With the price of groceries they charge maybe they can pay people more money and get help. ALDI can do it and pay their people. I'm sure if this was on Fox Chapel or North Hills the store would be run much better. The owner obviously doesn't care
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June 2021 by Scotty C.
STORE RUINED MY DINNER PARTY, IS RUINED BY CORPORATE MISMANAGEMENT, NOT THE PEOPLE WHO WORK THERE. Boy, when you look at the Yelp! ratings of all of the Giant Eagle stores over the whole area, you just keep seeing two stars out of five over and over and over again... At this store, at mid-day on a Saturday, the biggest shopping day of the week, when the shelves are most-fully stocked, I went to buy a ham and a package of split peas for a dinner party I was having for my friends. As I wandered through the ridiculous, baseball-stadium-sized wasteland of the store, I couldn't find either one of them. I had to go over to the meat dept. and wait in line for help, which alone makes Giant Eagle more trouble than it's worth. Then the employee and I had to trek and go quite some distance, where we found one, count 'em ONE ham. The stores where I'm used to shopping always have at least five to FIFTEEN different choices in whole hams. I immediately noticed that the G.E.ham is hidden in dark plastic so shoppers can't see how fatty it is or see the hambone, and it was $3/pound, which is twice as expensive as the at-least-okay hams I usually buy at Save-a-Lot, It said "semi-boneless" or some such drivel, which I'd never heard before, and I told the employee, " I have to have a ham with a big hambone, or my dinner won't taste very good", and the employee said, "I don't know what the heck the label is talking about either, but you can feel the hambone through the plastic." I was out of time, and figured G.E.s ham would at least taste better at twice the price, so I got it. When I got it home and took off the sneaky coverup label, sure enough, Giant Eagle's one and only ham was basically one big lump of fat. I then found a tiny bone, which meant that my pea soup wasn't going to have that irreplaceable depth of flavor which you can't get any other way. I spent fifteen minutes trimming away all the excess fat, then cooked the pea soup all day anyway...and threw it out. It was DISGUSTING because the ham is DISGUSTINGLY infused with this weird, sour-but-not-sour chemical taste, so all that work to cook dinner for my friends was RUINED. And this grotesque monstrosity of a store didn't even have any split peas, either. The Trader Joe's-sized Save-a-Lot where I usually shop always stocks two kinds. Giant Eagle stinks. Giant Eagle is going to go out of business because Giant Eagle stinks, and when it does, what are the mismangement leaders going to say? That is was the union's fault, that's what, just as they always do.
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March 2019 by Timothy H.
If I could give this giant eagle a zero, I would. The cashiers are usually very unpleasant or rude. Things on sale regularly will not ring up as advertised. I try to avoid this store because the lines are always backed up.
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December 2018 by Jim D.
Unbelievable. Happens every time!Spending this kind of money and I'M the cashier. It's very frustrating to have to go to a self check out (they only have 2 lanes open, mid day) with more than 50 items and you need assistance every 5 or 6 items. The employees are rude and they act like it's not their problem. This is an independent Giant Eagle. They don't hire enough people and they can't keep anyone. Bad management and CHEAP ownership. It's a little farther but I'm going to The Waterfront. I'm done with this place messing up my day!
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November 2018 by Hunter and Baloo
Pretty good.
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October 2018 by Brian Christopher Salkowski
Very good meat
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September 2018 by Angelique Raymond
You're
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July 2018 by Tom B.
It was a really bad experience the deli and produce section did look really nice but all I wanted was a gallon of water. It took me 15 minutes to check out after o got the water. It's Friday night you would think they would of had more cashiers. Half the self checkouts weren't open and the few that were had problems. Definitely frustrating