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January 2024 by Bea V
Miles was professional and helpful when I came into apply for a loan. I would highly recommend going to him for a smooth banking process
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July 2023 by Sarah Klimek
I used GPFCU for my car loan. I have moved, changed bank accounts, and changed my monthly payment amount throughout the last year, and through every change, the staff has been very helpful, polite, and provided great customer service through this. The website is not totally user friendly but whenever I have called and asked for help, an employee is always able to answer my questions.
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September 2022 by Stormy Leigh
Would not recommend to a person I hated. The absolute worst banking institution I have ever dealt with.
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August 2022 by stormy gower
Would not recommend to a person I hated. The absolute worst banking institution I have ever dealt with.
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July 2022 by Paulette May
I spoke to the manager
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December 2021 by Maryam Sani
You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Caroline Jones.. Contact her on Email:
[email protected]
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July 2021 by Mary Koenig
Great personnel, friendly both on the phone and in person.
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May 2021 by Aditi Kulkarni
I got my auto loan from GPFCU and I had a great experience working with them. They patiently answered all my questions and took care of all the paperwork very promptly. I would highly recommend their services.
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October 2020 by Hanna B.
Take your money elsewhere!!! This credit union seems to have unfair practices and there are too many reputable banks / credit unions that are available without all the unnecessary and inconvenient burdens placed on a customer. Look elsewhere for your banking needs, you will be thankful you did.
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May 2020 by Jackal X
They finally got their mobile app together, and it's an okay bank [or CU] with very minimal locales. Don't see any ways to transfer money within the app to other bank accounts except for mobile check deposit.Tried to get refund on my first overdraft, and they declined saying the bank isn't at fault. Every other credit union or bank has always done this at least once, and these guys couldn't even during a pandemic. They charge for every service, including getting a checkbook, atm withdrawals, and even overdraft protection, so... Same old same old. Not switching banks yet.
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January 2019 by Miranda Z.
I just came across the two reviews posted on this site for Greater Pittsburgh Federal Credit Union and I can guarantee that these are one-off circumstances and these two people are just grumpy and pouting because they aren't getting their way! I recommend this CU to everyone - they are truly the greatest. I have loans and a few accounts with them. Sure, I've had situations where I've been charged fees, etc. and they always work with me and explain why I was charged. I can't expect them to waive fees just because I don't monitor my account correctly. The customer isn't always right - let's be real. Everyone wants something for nothing and like to place blame on others. I cannot say enough good about this Credit Union and the staff. They always treat me and my family members, who also have accounts there, with respect and care!
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December 2018 by Ms Lenore
I was a member of this credit union for almost a year and 1st opened a savings account. They talked me into later opening a checking account saying it would be better option to pay bills and manage my money. What I couldn't understand is why both accounts had the same account numbers. They assured me it was fine and they work it out internally. So what happens, I paid a bill online and I guess it defaults to checking when it was intended to pull from Savings. The credit union returned the payment as insufficient and charged me $30. I called to inquire and they said even though they can physically see both accounts and can see sufficient funds sitting in my savings account they returned it because merchant labeled as checking. They are ridiculous. So much for them working out there genious configuration of sharing account numbers “internallyâ€. It cost me $30 and a smear on my name with merchant. Run from this place.
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December 2018 by DAVE BONAVITA
Horrible experience. Loan was paid off 6 weeks ago and they continue to garnish my wages. No one will respond to my numerous follow ups and I'm beyond frustrated. I'll never deal with this bank again!
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November 2018 by Monique G.
I was a member of this credit union for almost a year and 1st opened a savings account. They talked me into later opening a checking account saying it would be better option to pay bills and manage my money. What I couldn't understand is why both accounts had the same account numbers. They assured me it was fine and they work it out internally. So what happens, I paid a bill online and I guess it defaults to checking when it was intended to pull from Savings. The credit union returned the payment as insufficient and charged me $30. I called to inquire and they said even though they can physically see both accounts and can see sufficient funds sitting in my savings account they returned it because merchant labeled as checking. They are ridiculous. So much for them working out there genious configuration of sharing account numbers "internally". It cost me $30 and a smear on my name with merchant. Run from this place.
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April 2018 by James Weiblinger
Great people to deal with.Ben a member a lot years and never had an issue.
