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January 2024 by Anna Marie Diorio
Our weekend at the Hampton at Settlers Ridge rates a 10+++. We plan shopping weekends to Pittsburgh a couple times/year and have always stayed at this Hampton. Check in and out are simple, the atmosphere is very pleasant, our room was very clean and quiet, breakfasts are terrific, and your location is just perfect for access to tons of places in and around Pittsburgh.. Thanks again for a fun weekend. See you all again soon!
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December 2023 by Bill Carroll
This hotel is well maintained and my room was clean.
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December 2023 by Ray Stamper
Nearby activities: Shopping dining
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November 2023 by Bruce Lazenby
Only drawback is that you must have a vehicle to get to ANY restaurants.
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October 2023 by Poppylyn R
Well-maintained facility! Our room was so clean. The hotel staff were very friendly. We even saw the maintenance guy clean the room's A/c filters. Great location. Very close to the airport, stores, and restaurants.
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October 2023 by sherry tutino
I can't even give this hotel one star. The girl at the counter had no clue what she was doing. Went into the room. Checked the bed for bed bugs as I always do. Instead, I find a disgusting mess behind the mattress where our heads would have been laying. I immediately went back to the desk and checked out.
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September 2023 by Darlene “DDWoody”
I normally dont leave reviews butfelt the need to explain my experience to help future guests. The check in staff were great!Very accommodating and compassionate due to the nature of my trip to PA and my early flight the next morning. I was able to return my rental car sooner making it easier. They made sure to mark me down for 2 early wake up calls and offered me a to go bag in the morning since I wouldn't be able to have breakfast. Location very convenient and close to many stores and restaurants. The driver in the early morning was also great. That's were my positives stop. The following reasons are why i couldnt give more stars. As a Hilton rewards member and guest in general I expected better.I never received my wake up calls (after a stressful week of visiting a dying family member in PA I was concerned I'd miss my flight not hearing my own alarms to wake up) thank goodness I never fully went to sleep and was already awake before my scheduled calls but not followed through, was told I'd receive a to go bag upon checkout since I was leaving so early in the am (nope nothing), and the worst of all was the disgusting towel/wash cloth I almost used to shower with had a ton of someone else's body (pubic)hair embedded in towel and wash cloth. The wash cloth had the most. Dust I get, someone else's body hair is unacceptable especially when you're ready to get in the shower and notice it. I'd expect better being part of the Hilton hotel group. At least I learned check every towel/wash cloth thoroughly before use and lower expectations of staff following through.
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September 2023 by Alejandro Castaño
The hotel is not bad, although the bathtub it’s a little small, however I only give it 2 stars since the main reason I booked there was to be close to the airport, and to use the shuttle, but today (8/11/23) the shuttle at 4:30 am never showed up ad I had to take an Uber. First and last time in this hotel.Noteworthy details: Failed with the shuttle service to the airport.
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August 2023 by J B
Easy access to/from airport, easy check in/out on app, room was clean and comfortable, and breakfast had a lot of options. Highly recommend and will stay again.Rooms: Clear room with a comfortable bed. It looked remodeled. Would stay again.Safety: Doors are locked from the outside. Digital key allows you to enter.
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August 2023 by Lauren Edmond
I stay here frequently to catch early morning flights. They include 24/7 shuttle service if you need it & you can leave your car on site. Facilities are tidy. Rooms are comfortable & clean. I love the location, since there is a shopping/dining plaza just across the road.I never make it to breakfast since I’m heading to the airport before it opens, but they do offer grab&go breakfast bags if you want something that early.I’ve only had small issues with my room a couple of times out of the many many times I’ve stayed and they quickly resolved it for me.Philip is awesome! He often gets me checked in & he is always so friendly & happy to answer questions.Also, happy to see that the Hampton properties have eliminated the single use shower products & have the refillable bottles!
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July 2023 by Raffaela Clos (Nortownone)
Be careful! I was charged $154.00 the first night and over $254.00 for the second and third nights each! Don’t make the same mistake I made! No microwave in the room. One microwave next to the front desk that is never cleaned. The breakfast area was sticky from the day before and crumbs not cleaned up for days. Torn drapes in the hallway. Bathroom sink drain had a fowl odor which made you gag. The toilet paper holder looked like it had not been cleaned for a while. This hotel really needs help. I travel a lot and this is the saddest. Especially for a Hampton Inn and for what they charged.Nearby activities: Mall
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July 2023 by Wissam muhieddine
This location was great, the Staff member "Philip" was welcoming, professional, helpful, and knowledgeable and treated you as valued customer. Room was clean organized and ready for me. The complimentary breakfast was more than that. it was a great.
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June 2023 by Mariah Carna
We stayed here because one of our flights departed super early. With being so close to the airport, we booked this hotel. We had no idea parking was included for the duration of your trip. We will certainly be staying for more early morning flights for that perk and take their included shuttle. The desk attendant was so nice and the rooms were spacious, nicely decorated, and comfortable. We had a great stay and experience, totally recommend!
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June 2023 by Charlie C
Hampton Inn and Suites Pittsburgh Settler's Ridge is very clean, fresh, and modern. It feels up to date with a ton of usb ports for charging devices in the rooms. Conveniently located right off the highway which makes it an easy stop. You would think that would come with some highway noise but I'm looking out the window at 18 wheelers rolling by and you can't hear them at all. I would describe this as a clean and safe location. The first floor parking garage is a cool differentiator from other locations as well.I appreciate the awesome staff (RJ, Joe, and Kristen) for the care they showed us and their support with our stay.Rooms: The rooms are very nice, up to date, and clean.Noteworthy details: Parking garage below the hotel on the first level is very nice especially if you are carrying item on your truck that need to stay dry overnight.
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May 2023 by Julie DSP
Why I gave high stars:1. The back of the bathroom door made me smile when life was tough that day.2. There were electrical outlets and USB ports everywhere in the room.3. The bed was so comfortable and the pillows were great.4. Hot breakfast included and a tiny waffle maker.5. The lounge couch/chair with moving table in my room.6. FRIDGE!!7. Easy and free parking.I genuinely will stay here again and wish I'd had more days to stay.
