Hertz Car Rental - Pittsburgh - 5th Avenue
Car Rental
Hours:
1318 Fifth Avenue, Pittsburgh PA 15219
Hours
About Hertz Car Rental - Pittsburgh - 5th Avenue
Hertz Car Rental on 5th Avenue in Pittsburgh is a convenient location right outside of downtown. The staff is friendly, helpful, very nice, and hard-working. The process can be extremely simple and fast, with customers sometimes in and out within five minutes. The cars are generally clean and well-kept inside and drive well. The location is noted for probably the best prices around with tons of deals.
Some negative points include that the rental cars frequently get pooped on by birds due to power lines over the parking lot. While staff tries to keep them clean, this is a persistent issue. Occasionally, a car may be rented out filthy or with a strong smell. A significant caution is that this location does not have overnight drop-off; vehicles must be returned during opening hours.
There are also broader company-related criticisms. Manager specials can be Tesla electric cars, which require planning for long charging stops. Administrative problems, such as errors in booking dates or issues processing accident-damaged vehicles through overseas call centers, have caused major customer frustration despite helpful local staff.
Most Recent Reviews
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September 2026
Chris knows his job well and was terrific to work with. Highly recommend.
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June 2026
Little satalite Hertz office was perfect for a car return. I forgot to refuel and was given good directions to a convenient gas station.
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January 2026
I spent no more than 5 minutes total between pickup and drop off. Rhys and Tanner were professional and courteous. Would recommend to anyone.
More Comments(75)
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