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November 2023 by Viacheslav Kucherenko
Guys, you work in the office is great, but pls do sth with booking system, third time I made reservation, came to the office on McKnight and in fact they were absent. To reach you by phone to confirm is also almost impossible, pls value other people's time.
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October 2023 by tyler hall
Cars are dirty inside and out!
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September 2023 by Tawfeeq Alani
Its not a hertz office its a car wash
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August 2023 by Marcos Hifenhime
Its not a hertz office its a car wash
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August 2023 by Anthony Holland
Pretty bad experience
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August 2023 by Eric Pollard
Never have cars
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March 2023 by James Samreny
Vehicle is great!Don’t expect much from service. That’s not an indictment on the staff. The place is meant for Uber rentals only and is setup for little to no customer interaction… No working phone number. Not even a handle on the front door ?
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July 2022 by Will Drive
The customer service here is great if you do not mind being ignored. This is the worst I have ever experienced. Two weeks later I have still not talked to anyone. The only response I got is by text and now I am being ignored. Go to Enterprise. Call an Uber or Lyft. Do not bother here. They do not want your business. Do not say you were not warned.
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June 2022 by Stephen Galdo
Edwin and Shay always take good care of the drivers here. Really the only rental car place for Uber in Pittsburgh , all the others don’t compare
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January 2022 by Uncle Jay
Friendly and helpful. They always answer any questions i have.
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August 2021 by Cassandra Foster
Informed they do not handle insurance claims, in fact they only rent to Uber drivers. If you do call, it's a Florida area code but it is the correct location. I had to ask. When they answered, all they said was Can I help you? How about Thank you for calling (name of business)? Just saying.
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June 2019 by Catherine Caro
Do not go here! My husband went in for his reservations and then texted me 10 minutes later saying "they are so unorganized here". I went in to find out what was up and there was no one at the counter. He explained that he called several times in the morning to the attendant and he said "we dont really answer the phones, that's what happens when only 3 people work here." HOW UNPROFESSIONAL! After many times of saying their system wasn't working, another guy comes over and says "this usually does the trick(WHILE KICKING THE MACHINE OVER & OVER). I told him we are cancelling the reservation and walked out. He followed us and said "we have a car if you still need it." I replied "no thank you, we will head over to enterprise."
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June 2019 by J Stewart
The guy on the phone this morning was rude. Wish I got his name because i want to speak with him personally, face to face.
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June 2019 by Cat C.
Do not go here! My husband went in for his reservations and then texted me 10 minutes later saying "they are so unorganized here". I went in to find out what was up and there was no one at the counter. He explained that he called several times in the morning to the attendant and he said "we dont really answer the phones, that's what happens when only 3 people work here." HOW UNPROFESSIONAL! After many times of saying their system wasn't working, another guy comes over and says "this usually does the trick(WHILE KICKING THE MACHINE OVER & OVER). I told him we are cancelling the reservation and walked out. He followed us and said "we have a car if you still need it." I replied "no thank you, we will head over to enterprise." Terrible customer service skills, pathetic establishment, lowest of all professionalism.
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October 2018 by Johnathan Waugh
No problems car rental went smooth
