Hetrick's Tire & Auto Service is a family-owned business serving the Pittsburgh area since 1969. Known for honesty, integrity, and transparency, the shop offers a wide range of auto services, from routine maintenance to complex repairs. Customers appreciate the friendly and knowledgeable staff who are always willing to educate and answer questions. Many reviews highlight the team's trustworthiness, competence, and passion for their work, making it a reliable choice for car owners. The technicians are praised for their timely service, often completing repairs faster than estimated and sometimes for less than the original quote. The staff’s honesty is also reflected in their efforts to explain what is being done and why, helping customers understand costs and processes. Even in challenging situations, such as vehicle issues that are hard to diagnose, the team demonstrates patience and dedication, often offering free follow-up services to ensure customer satisfaction. Customers feel confident knowing their vehicles are in good hands, and many express that this shop is their go-to for auto care. Overall, Hetrick's Tire & Auto Service is recognized as a trusted, friendly, and efficient auto shop that values its customers and provides quality service with a personal touch.
Just had our SUV inspected and brakes replaced. I know absolutely nothing about cars and not only was I shown the issues he explained everything so I understood. I was treated as if I was a family member. No more dealership for us!
September 2024
The team was an awesome from start to finish. Thanks for taking care of my mom!
September 2024
Best service in the city. This team is trustworthy and competent. It is clear that everyone works there wants to work there and that the passion is strong. Very friendly and patient folk as well. They are always more than willing to educate me on cars and other questions I have. I will always go back!
