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July 2025 by Dan Savage
Still Cleaning up their mistakes 3 years later. Income taxes filed to wrong municipalities, incorrect dates. Had to refile several items, fight with collectors, and pay penalties/interest. Would have been easier to do the taxes myself.
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April 2024 by Dhari Aljetaili
This has to be one of my worst experiences dealing with a Tax pro , being late while not having a professional attitude towards customers is something beyond unacceptable. She made the experience very hard and because of it my taxes were not done properly and even after the matter no effort to even fix the mistake or make it right. Overall i wouldn’t recommend it to anybody.
Terri is a legend and she was very helpful in the downtown area, i really did appreciate her time and efforts however the location in Lawrenceville needs to be avoided at all cost.
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April 2024 by Youssef Hussein
Very unprofessional, had a meeting with them and no body showed up
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April 2024 by AJ
Never again!!
This H&R block office in Lawrenceville made the process of filing taxes very difficult and tedious. It cost me several hours of my personal time and effort to check their work, research tax codes and fix their mistakes (I caught two costly mistakes that would have increased my taxes). Associate was getting very agitated and rude after I pointed out the mistakes and asked for them to be corrected. Eventually, the associate told me point blank that: “it’s ok to make mistakes on the forms and pay more taxes because the government will catch those mistakes and send you back a refund”. One of the forms that they generated was completely wrong that I ended up redoing it myself with my own handwriting; H&R block associate checked it and told me that I should discard the form that they filled and use the form that I filled myself instead (they still charged me for filling this form btw).
I paid H&R block a few hundred dollars to file taxes this year and I would have returned to them in the future if I was pleased with their work, but this unfortunately is not the case. It was a stressful and tiresome experience that I simply can not recommend to anybody else. I understand that the U.S. tax code can be ridiculously complicated, and I don’t expect the H&R block associate to know everything about it. But it’s simply unacceptable for the customer (me) to have to research the tax code and find what amounts to put into which lines/boxes; this is H&R block’s job not mine.
I would encourage you to either file your own taxes or go to an actual certified public accountant that you can trust to take care of it for you.
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August 2022 by Clayton Mitchell
Attentive
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March 2022 by ghost tree273
Because Mataiya helped me with my taxes the past few years she was always nice extremely helpful and she always tried to get me back what I deserved
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March 2022 by Steven Bridge
Been looking about doing online
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February 2022 by lisa fusaro
very respectful, nice, they listen to you and answer any questions you may have and they are very quick. I had Diane who was absolutely amazing and Collin checked me in who was beyond amazing he's the best♡
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February 2022 by Osha Wright
It was the best convention I had with a real person. Mr. Jim /also the rest of the staff was very nice and kind
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February 2022 by Ashley Swanson
Elma was very helpful in finding all the deductions and credits possible.
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April 2021 by Donald Bullion
Diane Schiavo is the best person I have dealt with when I'm doing taxes, very knowledgeable.
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April 2021 by Alex George
I do not think my Tax Pro accurately prepared my taxes, and I was unable to view my tax return before completing the payment.
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April 2021 by Douglas Parker
Customer Service Excellent.
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April 2021 by Jennifer Burnau
It works.
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March 2021 by Larry Summerlin
H&B block makes filling taxes easy
