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April 2025 by Andy Johnson
I would give them 0 stars if possible. I dropped off my documents on a Wed and they said come back on Friday at 1215. They lost my daughters SS numbers that they asked me to phone in, did not even start on my return, didn't take me back until 1240, and then gave me no discount whatsoever. The most unprofessional experience I've ever had. Crooks.
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February 2024 by Joe Kalnas
We waited 45 minutes in the waiting room.
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February 2024 by Zibnesa Aydin
My husband did the joint tax return almost 14 months back still we haven’t received the refund.
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February 2024 by Mohammad Sharif Aydin
The worst Experience I have ever had with my 2021 joint tax return. One who filed my return first said: It didn't go electronically then he prepared me the mail one and I mailed that. After mailing I noticed that he had inserted the wrong SSN. Went a different location to rectify, it was Heidelburg H & R Block. They said it is rectified but it still has not corrected (incorrect SNN) and I am still working to rectify and send the amended return. I was supposed to receive the return within 1-2 months but is my 2nd year still... Never and ever recommend it.
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February 2024 by Brett Paradise
Pat at the Banksville Plaza location was friendly, honest, and professional. She met all of my needs. Highly recommended. ?
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August 2023 by robert breisinger
Excellent tax preparation
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April 2023 by Martha Ndungu
Great & Friendly service, they went above and beyond to contact the state I was in previously to make sure that they made the right deductions. Communication was also great. I am definitely coming back next year!
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April 2023 by Raché Kitching
Staff needs an attitude adjustment, I had an appointment to bring in my paperwork for Patricia Horgan, I was met with irritation & she was visibly frustrated when I tried to show her my organized deductions & income paperwork, for both my husband and I (we have 1099’s and W2’s, so maybe that threw her off, who knows)… mind you, she did not have me sit at a desk with her to go through the papers, she was just pulling papers out literally at the front desk! Going to Jackson Hewitt, thank you very much - our journey with H&R Block has come to an end, it’s a shame, because we used H&R Block in Savannah, Georgia for years and it was wonderful.
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April 2023 by Roy hollatz
Great service
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August 2022 by Debra Paez
Great job
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August 2022 by Carolyn Garver
Quick friendly knowledge
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April 2022 by Adam M
Very easy to deal with and helpful
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March 2022 by Kasun Amarasinghe
The tax agent, Jean Steenson was absolutely amazing.
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March 2022 by Lynne C
Good experience. Very knowledgeable and helpful.
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March 2022 by Marilyn Micknowski
My tax preparer was great
