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February 2024 by Joe Kalnas
We waited 45 minutes in the waiting room.
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February 2024 by Zibnesa Aydin
My husband did the joint tax return almost 14 months back still we haven’t received the refund.
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February 2024 by Mohammad Sharif Aydin
The worst Experience I have ever had with my 2021 joint tax return. One who filed my return first said: It didn't go electronically then he prepared me the mail one and I mailed that. After mailing I noticed that he had inserted the wrong SSN. Went a different location to rectify, it was Heidelburg H & R Block. They said it is rectified but it still has not corrected (incorrect SNN) and I am still working to rectify and send the amended return. I was supposed to receive the return within 1-2 months but is my 2nd year still... Never and ever recommend it.
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February 2024 by Brett Paradise
Pat at the Banksville Plaza location was friendly, honest, and professional. She met all of my needs. Highly recommended. ?
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April 2023 by Martha Ndungu
Great & Friendly service, they went above and beyond to contact the state I was in previously to make sure that they made the right deductions. Communication was also great. I am definitely coming back next year!
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April 2023 by Raché Kitching
Staff needs an attitude adjustment, I had an appointment to bring in my paperwork for Patricia Horgan, I was met with irritation & she was visibly frustrated when I tried to show her my organized deductions & income paperwork, for both my husband and I (we have 1099’s and W2’s, so maybe that threw her off, who knows)… mind you, she did not have me sit at a desk with her to go through the papers, she was just pulling papers out literally at the front desk! Going to Jackson Hewitt, thank you very much - our journey with H&R Block has come to an end, it’s a shame, because we used H&R Block in Savannah, Georgia for years and it was wonderful.
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April 2023 by Roy hollatz
Great service
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April 2022 by Adam M
Very easy to deal with and helpful
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March 2022 by Kasun Amarasinghe
The tax agent, Jean Steenson was absolutely amazing.
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March 2022 by Lynne C
Good experience. Very knowledgeable and helpful.
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March 2022 by Marilyn Micknowski
My tax preparer was great
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February 2022 by Jared Charlap
Max is absolutely amazing! Hope he never retires, because I couldn't imagine not going to him.
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January 2022 by Samantha Karam
The tax expert didn't share the ridiculously high price until the very end (over $400) even though he saw my income and how young I am. All he said was toward the beginning of our session was that it is an extra $30 to do my local taxes and I said that's okay. When I asked why it was so expensive he said because I had student loans, which I understand is their policy, but tell me upfront how much I will have to pay so I can make an informed decision before we proceed. I walked in expecting to pay close to what I paid last year at a different h and r block ($135) and instead I left feeling so taken advantage of. Also I had to call out at least two typos while he was inputting my tax forms into the computer and I worry I missed even more. I will not be going back.
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October 2021 by Ryan Bibbs
I am not a customer of this business, but my step father the tax preparer made an error and claimed me on my step father's tax return despite me being an independent adult because of this I have not been able to file my own return on time and cannot file until the error is fixed. H&R block has thus far been unwilling to rectify the situation. Beware this business will screw you over and you don't even have to be a customer.
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May 2021 by Lori Evans
I really love Max who has done my taxes for two years now. Very friendly and does a good job
