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March 2024 by Tim C
H&R Shadyside - specifically AlexKaskey, is a condescending prick who upset my girlfriend to literal tears for making her feel dumb. If she knew what she was doing with her taxes she wouldn’t be coming to you and you wouldn’t have a job so how about be nice to the people who are the reason you have a job? Will never recommend this place and especially him to anybody who wants to make their taxes a seamless and stress free process.
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March 2024 by Camille Luhrs
Will never recommend to anyone going forward. Total lack of communication. On multiple days, multiple times, cannot get a single person to return my phone call. After several weeks and speaking to a supervisor, my federal return is completed. Despite only living in PA for less than 5 months, they were trying to make my husband and I pay a year worth of taxes in addition to what our employers withheld automatically. Response to everything is Pennsylvania is a commonwealth. There is no difference between a commonwealth and a state. According to PA own treasury website, I am not required to pay taxes on money earned while not a resident of Pennsylvania. If I did it they way they wanted, I would have to pay over $4,000 in taxes in addition to what I have already paid via my employer. After additional calls with no response, I went and picked up my documents and will complete the rest on my own. Will never use any H and R block and will never recommend it to anyone I know.
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February 2024 by Jateya Holt
Very knowledgeable about taxes
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April 2023 by Jody C.
I had H&R Block do my taxes last year. They screwed them up by not submitting our taxes. I ended up getting a penalty by the IRS. A $500 penalty. I went back to H&R Block this year to process my taxes because they said that they would reimburse me for the penalty. I should've received the reimbursement before I even received my tax refund. I still have not received the reimbursement and no one will answer my calls. I've left a message for the person who did my taxes, the store manager and even the district manager and not one call has been returned. Absolute poorest customer service I've ever dealt with any other company.
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April 2022 by Jim Mollise
Donice Andrews does a great job. She's amazing with my taxes.
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April 2022 by vernice kelly
My tax professional was awesome!
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April 2022 by Maria Davis
Excellent Service Always !
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March 2022 by alec connors
Soooo slow. Incredibly maddening
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August 2021 by Maria Alcorn-Burckhardt
This shouldn't be mandatory, this is a great way to get people to not do your survey
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April 2021 by Maria Alcorn
This shouldn't be mandatory, this is a great way to get people to not do your survey
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April 2021 by Keith M
I feel I got the best bang for my buck
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April 2021 by Vinny Sberna
Did my taxes for some reason it would not go through the final stages I never called me I did a tax Pro online learn my lesson the hard way still waiting for my taxes thanks H&R Block
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March 2021 by Torin Mathews
Best service
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March 2021 by Belinda O'Leary
Miss Leona is a gem. Prompt, kind, efficient and personable.
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March 2021 by Dominique Mattox
I liked my tax preparation
