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December 2023 by Phillip G.
This place has the worse customer service I've experienced. The manager Evan Hayslett refused to assist me with opening an account. He believed opening the account at 4:30 pm would run over his clock out time at 5:00pm and denied to assist me. This was very disappointing and unprofessional and I would suggest NEVER banking this branch.
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April 2022 by Matthew Hoch
Laura who works there helped me when my account was compromised. Always with prompt call backs, great understanding of everything, and overall excellent service. Really great at her job. Need more people like her that’s for sure.
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August 2021 by roxanna carvajal
Never have had a problem with anybody at the bank. They all have great customer service. I recommend this bank.
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December 2020 by Jonathan Fleck
I make business deposits here since my boss switched accounts from PNC to Huntington. I've been to this branch about a dozen times. My average wait time is 20 minutes. Terrible service. In fact, I'm in at the window right now and the dude comes up and goes "uh, where's this goin'?" Like bruh, the check is stamped with our account number. Garbage bank.
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September 2020 by Flo Liddell
I went in to cash my work checks although I don't have an account with them but this is the bank my employer use. OMG, you would have thought I was cashing bogus checks. They asked me for every i.d I had including my social card. I've cashed my checks at any other bank with no problem. I give them two forms of i.d and thumb print it's done. I felt like a criminal walking out of there. I never been treated so bad in my life by a bank. So, please, if u can, use a different location. These ppl will have you walking out like u don't deserve to get paid for your hard work.
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July 2019 by Joseph Schirra
Nice people. Pleasant and helpful.
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August 2018 by Khandra Z Williams
If you plan on making a quick deposit Inside. It's not going to be quick at all! You'll be waiting QUITE A WHILE! There are ONLY 2 tellers in there. And all they do is talk and try to convince you to get a credit card. Service is slow and I'm switching to PNC and closing that account tomorrow.
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June 2018 by Bier's Pub
Your teller, Christina White is a terrible representative for your bank. I have had a business banking account as well as a personal account with Huntington for over two years and am seriously considering closing all of my accounts solely because of Christina's actions. When I asked to please speak with a manager, she informed me that she was the manager. When I asked to please speak with her superior on the phone, she laughed at me and said she does not have any superiors. I found this hard to believe and hope you have a better management structure than this. As a long time customer, I expect to be treated professionally and fair. As long as she is representing your branch office at East Ohio St, I will never return to that bank. Others should be aware.
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April 2018 by Rogor T.
these guys are amitures....they abandon you half way through application process it's like they get payed to see how many people they can get to apply for anything any way they can...then you can find them to ask them questions they farm your info out to someone else to deal with you & they want more info and never answer your questions then they low ball your apprasial & their intrest rates are high ...not even low enough to compete with other banks...they are amitures stay away i closed my checking & saving account with them i never kept much in those accounts anyway because they were not my main bank anyway i only opened an account there to see if i wanted to switch my account to them because they had free checking but that's the only thing they did right...every time you make a deposit the teller pressures you & hassles you to apply for loan /line of credit/ or something. it's so hard to do banking there without being hassled to apply
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August 2017 by Black Lives Movement
Black lives Matter.
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October 2012 by John Javins
This is the single slowest drive-thru in North America. They almost always only have one teller working for the whole branch. On the upside the tellers are nice...
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February 2012 by Keep N Hills Beautiful D.
1 because 0 is not an option they are rule sticklers and your hold times can be up to 40 minutes, no kidding. i spoke with the manager on mcknight and was talked down to several times. she essentially called me a liar.
