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February 2024 by anisha kumawat
Horrible experience- even after the appointment they make people wait for 40-50minutes. And the hair stylist was not apologetic at all. Later they said they don't have hot water. And won't even compensate for the inconvenience. Do not recommend this location.
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January 2024 by phyllis ALUISE
Markus did a fabulous job on my highlights. He is very meticulous in his work. He makes sure that he touches every hair on your head. I look forward to my appointments with Marcus. He's very personable. Listens to what you have in mind for your your hair. And offers his expertise to you. And as a result this 78-year-old lady walked out of the Salon feeing "25" and fabulous
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January 2024 by Christopher Eagleton
I got my haircut here a month ago and the stylish rushed my haircut, and did not listen to what I wanted, it was expensive and was not worth the price. Disappointing
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October 2023 by Kathy Tutsock
Friendly staff. Easy to schedule appointments. I saw Marcus. He did an amazing job with my cut and highlights. I would recommend Izzazu
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August 2023 by Nathan Repine
Mazie is an extraordinarily talented stylist, who is constantly learning and wants nothing but the best results for everybody that sits down in her chair.For several years, and throughout Covid, I cut my own hair. She has been the only person I have let cut my hair since I have stopped Doing it myself, and I love what she’s able to do.She’s driven, caring, honest, and considerate and you will not go wrong picking her as a stylistOh, and Connor’s really cool tooServices: Haircut
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July 2023 by Ava Sedlock
awfully unwelcoming when I called the salon in advance to say I would be 10 minutes late due to traffic, the front desk lady assured me it would be fine. However, when I arrived, Mazie brought me back and told me that if I had came three minutes later, she wouldn’t of been able to take me, which is understandable. I know that they have a schedule to keep, but it was frustrating to hear that after I had already been told it was okay. As we talked about what I wanted to get done, and I showed her a picture and asked how many sessions it would take to get there she told me couldn’t do it when that’s not what i was asking she started to become passive-aggressive with me, and I felt very uncomfortable. I don't know if she was having an off day, but the way she spoke to me was unpleasant. When I mentioned that I had been to the salon before, Mazie told me that she couldn't do my hair because the groupon I had purchased was for new customers only. I wasn't aware of this prior to scheduling my appointment, and I was willing to reschedule and pay the full price, but not after that experience. As I was leaving the salon, one of the stylists asked if everything was okay. I just nodded and almost broke down in tears.
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July 2023 by Aaron
Stop making your patrons look bad on the news! Please, they look a hot mess with these hairstyles that you are doing. It's giving them no justice, the hair always look so frizzy, choppy, and dried.
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June 2023 by Sophie Elizabeth
Highly recommend Kathryn for highlights and the gal who did my nails was great too!
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May 2023 by Cassandra Hoebbel
This has to be the best salon in Pittsburgh. NYC look and feel, but very friendly and reasonable! Mazie has tons of talent and knew exactly how to bring me out of my 50+, post-pandemic, beleaguered funk!Services: Haircut
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February 2023 by Carolyn Doyle
I had an amazing experience at Izzazu Downtown! I absolutely love my hair and I highly recommend Mazie! She knew exactly what I wanted and went above and beyond! I am in love with my new hair! I highly recommend going here.Services: Hair coloring
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February 2023 by Jane Arendas
My first experience with Val for a haircut. She and her assistant Mia were very professional and friendly. Val did an amazing job of fixing a bad cut I received elsewhere and explained every step to me. I'm getting so many compliments I feel like a movie star!Service: Haircut
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December 2022 by Ardi Bid
Absolutely unprofessional people and horrible experience. We got two Groupons for this salon. So we called them a week in advanced and booked time with Messi for the weekend and confirmed that we will be using Groupon.Once we got there and checked in, Messi, the stylist came in and said she has booked someone else between our appointments and we need to wait for another hour! Then, as soon as we mentioned Groupon, the reception desk ladies gave us bad look and said Messi does not accept Groupon.After we insisted that we had confirmed time and Groupon, they tried to find another stylist, of course of lower grade, to take care of one us and no one actually bothered to take care of my appointment!Well, if you make a mistake and mislead customers, be responsible and cover your mistake.
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December 2022 by Juaquin Klinger
This place was great. Got my hair done. I wasn't turn away because I'm a male with long hair. I didn't enjoy my hair being blow dried but it's not that big of a deal plus they told me next time they wouldn't do it.
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October 2022 by Alex H.
For my first appointment, my stylist was literally 2 hours late because he slept in. He apologized and did a really great job on my hair, my highlights turned out amazing. For my second appointment, I was 15 minutes late and he refused to take me. After sitting an hour in traffic to get there, I had to turn around and sit in another hour of traffic on the way home. It was frustrating to say the least.
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October 2022 by Miss T
Worst service- spent 200 USD on balayage and haircut to remove damaged ends..the hairdresser seemed to be in a hurry and didn’t bother to style it well.. I wanted more personality with my hair but what she did was just so plain and boring— very very very different from the references I showed and what I requested.. 200 bucks on this is just pinching me. Wish there was someone to fix it for me.. attaching before and after pics- one could just take a guess on which one was after pic :(Services: Hair coloring
