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March 2024 by Roy Blankenship
Very helpful, when I went to file taxes I was nervous until a helpful lady (amber) reassured me and helped me with my form.
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December 2023 by Momie33 Luver
They were very professional and made sure I received every credit available to me. The filing process didn’t take long and as always I am a very satisfied customer!!
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April 2023 by Barbara Deangelis
The tax specialist's were great. Friendly and helpful!!! Jackson Hewitt's fees for doing your taxes where OUTRAGES!!!!! Without the half off coupon for your first visit, OVER $600.00 WAS MUCH (only paid half of the over $600.00) to pay when you don't get much back in the first place. Won't be having them do my taxes ever again!!!!!!
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March 2023 by Danielle Georgia
My taxes was done incorrectly, waiting to see if I got denied or approved I want my taxes fix
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February 2023 by Nancy Staude
I used to love going to Jackson Hewitt. Except this year. The one who did my taxes Mary Young misspelled my name on my tax and on the card. When I brought it to her attention, she said it doesn't matter, and when I said I hope not, she acted like it was extra hard to fix it. I hope I get my taxes back, if not Jackson Hewitt owes me the money
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April 2022 by Marcia Reese
Preparer was very professional. Very friendly and courteous. Great service. Answered all of our questions and was very knowledgeable. Will refer other people. Was a very satisfying experience.
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March 2022 by crystal stotler
The tax rep was very helpful and did everything they could to get me the maximum refund.
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March 2022 by Ladorise Bedard
Great and quick service. Mont did my taxes, and he was professional, friendly, and efficient! 10/10
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March 2022 by Anthony Isasky
Great experience with my Tax Rep ? Thank you Mary Pat.was so much help with my Taxes.see you next time.Tony
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February 2022 by Melissa Wheaton
Tar was the lady who helped and prepared my taxes and she was very pleasant, polite and professional. She went the extra mile to help me retrieve some documents that she didn't have to do. She's awesome ?
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April 2021 by JDRR
Ive filed with Jackson Hewitt befor an had ok service..I went back. Everytime has been a issues with my return. I was uneasy went I sat down an asked questions that could not be answered. Now because of an irror made by their staff we had to amend my return. When I call to speak with someone an ask if their system was updated to online file returns? An asked if they heard any updates. I was verbally insulated by a Manager when I asked to speak to another manager I was hung up on.Still waiting on a Manager or the owner of the site to call bk. Very UNPROFESSIONAL! WONT GET MY $700 NEXT YEAR!
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April 2021 by Arthur Smith
Amber was amazing. Very personable and professional. She noticed things that were incorrect immediately and I left the office happy and confident that I got the best help and the most back because of her. I would recommend Amber to any family or friends that need help.
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March 2021 by Shree Tate
I met with associate Amber at the Brownsville Rd location she was super friendly was professional as well as informational she got me the maximum return amount on my refund i was very comfortable and pleased with her service thanks again Amber blessings..
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February 2021 by Dominique Jackson
BEEN FILING MY TAXES HERE SINCE I WAS 16 TEEN I AM 37 NOW SO THAT EXPLAINS ALOT VERY PROFESSIONAL AND MS SARAH SHE THE BEST VERY HONEST SWEET!!
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February 2021 by Chelsea Burfield
It was my first time filing here and letetia honestly was the best. She was very helpful and polite. Even took the time to try and personally know me so we weren’t just talking about taxes. She truly made the experience ten times better than I thought it was going to go.