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March 2024 by Tracey Phillips
Man Sandy is such a great person. She took control as only she can, and treated me like a son thru the entire experience. I’m very grateful
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February 2024 by Teresa Gourley (Tessy)
My experience with Sandy from JH was amazing. She saved me over $600
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December 2023 by JOHN Miller
THE JACKSON HEWITT PEOPLE ARE ALWAYS GREAT TO WORK WITH ON TAX ISSUES. I USE THEM EVERY YEAR. MARGARET DID MY TAX WORK, EXCELLANT AS USUAL FOR JACKSON HEWITT. RICH IN PA.
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May 2023 by Janedoe Thundear
Cecelia was extremely helpful and gave me a lot of good advice for the future, as far as keeping better track of my receipts and mileage for work.
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April 2023 by Christine Pickett
Giving three stars because I did like the older gentleman who we spoke with and dropped documents off with and his supervisor was nice to us. However, with that being said, it was EXTREMELY expensive. Upwards of $600 for our taxes … felt trapped into the price as it was not discussed beforehand and they asked us to come back in to sign the night they were due at 7:00pm after other places had already closed so we could not have gone anywhere else. Told us we could use our refund to pay then we were unable to do so because the return was a couple dollars less than what they wanted to charge. Price sheets hung around the place indicated they charged $50 an hour. At $50 and hour, charging us $600, meant they put in 12 hours on our return and that is just not possible. We had five W2s due to moving states and getting new jobs last year, that information takes a couple minutes to plug into their software and we claimed standard deductions, so nothing special or time consuming. At most it should have taken someone two hours, and that’s being generous.Ultimately they did give us a little discount on price but I still feel as though it was outrageous and I was kinda backed into a corner over it being unable to take them anywhere else due to how late they asked us to come in. I used this service last year in a different state and loved it.Unfortunately I will not be back next year. TurboTax does the same work for half the price, I have family that have far more complicated taxes than we did that paid TT a quarter of what we paid.
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April 2023 by Yvonne Cutchall
Cecilia was great! She did my taxes in a timely manner and answered all my questions with professionalism and kindness
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April 2023 by Sage Damhin
Cecilia was wonderful. She prepared my taxes in quick time, gave me advise to better utilize my side hustles for next year. Would absolutely recommend her to everyone. 10/10!
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April 2023 by David Emerick
Cecelia was as sharp as a tac, precise and thorough. It was a very solid, efficient, and precise experience. She’s actually good at her job.
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April 2023 by Kaitlin Phillips
Cecilia was wonderful. She prepared my taxes in quick time, gave me advise to better utilize my side hustles for next year. Would absolutely recommend her to everyone. 10/10!
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March 2023 by lori buffington
We were very unhappy with the service this year. There was some scheduling issue, and we had to wait another hour,the rep didn't complete our local taxes and when I called her back to ask her about it she never called back.
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March 2023 by Andrew Allgeier
I got my Taxes done in Jackson Hewitt service in Walmart. the process was fast and thorough Very good experience overall.
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March 2023 by Rudy Retort
Outstanding lady. Anything & everything we needed to know she answered for us.
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February 2023 by Scott Christian
Cecelia has been great over the last 3 years. See ya next year!
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February 2023 by Quintaseya Avery
Was very nice and quick went over everything very well
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January 2023 by Tiffany bowe
Cecilia is amazing she was fast and explained everything would highly recommend!