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September 2024 by Fred V III
Jared from the branch really helped me today BIG TIME. After Key Bank’s “BACK OFFICE” team made a huge bad judgment call.Yanking back out of my acct an already approved check. Though I was without money all weekend because of this and pissed with the incompetent judgment call from Key Bank’s back office. Jared made it right and was able to retrieve my funds through hard and fast work! Thanks Jared! You are the man!
Advice to KeyBank Corporate
Re train your whole BACK OFFICE STAFF.
Or just fire the incompetent Neanderthals.
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May 2021 by Pamela Kinzler
I called today with a question and Lauren, the Branch manager answered everything for me and even suggested other services which were more conducive to the type of account I was using! SO HELPFUL! Great service!
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November 2020 by joel raymaley
If you’re a cash business DO NOT bank here because they will shut your account down.
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June 2020 by Mike Here
Lauren was super helpful and patient for us today!
