-
March 2024 by Lynn Mingone
Very friendly and helpful
-
March 2024 by Beth Magyan
Upon entering LensCrafters at the South Hills Village my husband and I were greeted by a friendly and personable sales representative by the name of Patty. She directed us to where I could find the appropriate eye glass frames I was looking for and then gave us time to look around. Once I found the frames I liked, Patty assisted us with sizing and pricing. We really appreciated her attentiveness and experience. If you're looking for a place with a wonderful selection of eye glass frames and friendly, professional customer service, look no further than LensCrafters and ask for Patty!
-
December 2023 by Diana Gentile
This store has an amazing team! They helped me find frames I was looking for, and then allowed me the privacy to select what I needed. The staff was friendly and helpful. Just the perfect amount of customer service.
-
December 2023 by Leigh (History Queen)
I have purchased glasses at this LensCrafters store for years, and I have always found the staff there to be friendly and knowledgeable. I needed a lot of assistance with my latest purchase, and Mary Kay and Ken went out of their way to make sure I acquired the perfect pair of glasses. I am truly grateful for their kindness, time and patience! ?
-
December 2023 by Sathya Vagheeswar
We stopped by Lenscrafters to replace the gel pads on my son's glasses. The staff were very welcoming, they replaced, cleaned the glasses, made sure it fit right and then declined to take any payment for the fix! What wonderful service! Will be returning to order new glasses!
-
December 2023 by Brittany Simmons
Mary Kay and Patty each helped me on separate visits find two pairs of glasses and it was a wonderful experience. So helpful and patient. It was obvious they wanted me to have the best kind of glasses for my personal needs. Thank you ladies!
-
December 2023 by keighley
Olla was so helpful in suggesting frames that were in my price range and she made me feel really confident in my final choice. Plus my eye insurance carrier had my info all screwed up in their system and she was able to track it down after a bit anyway, I am extremely grateful for that. I have gone to this Lenscrafters for like a decade now and it’s good as ever, I’d always recommend them.
-
November 2023 by Michael Curcio
Everyone is always so friendly and willing to help. Laura was able to repair frames with a fallen out lense and tighten any loose screws in no time. Highly recommend
-
November 2023 by Diane Nowak
Excellent eye exam with Dr. Wolfe, thorough explanations, friendly & patient. She even offered eye drop samples. Laura, the optician was extremely pleasant as well & helpful when choosing frames. I couldn't have had a more pleasant experience! I would highly recommend this LensCrafters at SHV Mall.
-
October 2023 by E Markley
The manager Ken is awesome! He was able to fix my glasses that no one else could. I appreciate that he took the time and had patience since it was no easy task. Thanks so much!Enjoyed chatting with the other employees also. Very friendly people with good hearts.I will be back when needing anything to do with my vision.
-
October 2023 by Joe Mitlo
I had a spectacular experience with the ladies at LensCrafters. Lia was helping me and she was very helpful and patient with me deciding on which pair I wanted, and Olla was also much appreciated with her opinions and insight on which pair I should buy. The process was easy and was reasonably priced. Would absolutely go back again.
-
September 2023 by Tyler Samaroo
Had an exceptional experience at this LensCrafters, Lia was very patient with me, even though i didnt purchase my glasses from here. Lia repaired my glasses in no time. She found the appropriate screws that matched my glasses and assured me my requests werent a bother. During this process she made sure to show me what a wide variety of glasses and brands LensCrafters provides at such great convenience and cost. I will be returning to this LensCrafters in the future and referring some more !!
-
September 2023 by Thomas Howell
I had a great experience at Lens Crafters today!! I was helped by Lia and she was just a very genuine person and was very patient with me the entire time. She was able to answer all of my questions too and gave me the best advice on my selections as well as pricing. Overall, a great experience and I would definitely come back!
-
August 2023 by Katty Tseng
Laura was the best. I just needed a repair of my eyeglasses that I didn’t even purchase from here. It was one with unique mini screws. Laura took time to look for the closest possible one and repaired for me without charging a penny. Her service was top notched. Very great experience. Thank you!!
-
August 2023 by Steve B.
I took my 3 year old daughter Addison to have her glasses adjusted. The kind and patience staff were happy to assist us. I am very happy with the service and will return to get her new glasses as soon as I am able.Steven Bickar