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March 2024 by Kevin Knox
Terrell at Liberty tax is the best tax preparer there is you have no problems no mistakes and you get your refund back fast
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March 2024 by Alan Guenther
Terrell's fantastic! I checked him against TurboTax, and Terrell's refund was $1,200 higher!! He knows what he is doing and really helped us.
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March 2024 by Stacy Day
Liberty taxes very good professional did a good job took his time made sure everything was correct before Filing my taxes
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January 2024 by Jacqueline Quinten
He was the best tax preparation guy I have ever went!!!!!
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January 2024 by Spanish Fly
Been going to Terrell for 3 years now and it’s always quick and easy doing my taxes will recommend him to friends and relatives!
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October 2023 by Hun Namkung
Terrell Gray is the worst. He is irresponsible and totally ripped off my money.At 2021, I did one mistake by submitting form 1040 instead of form 1040-NR. I went here and he promised me he can correct this and I believed him. I asked the price and he said $250. I sat there like entire afternoon (probably 5 hours) while he was working something else. Then everything something new comes up, he asked for me $100, $50, $200 and I ended up paying $650. I cannot revert back because I already started and wanted to correct the all the things that I did wrong.Guess what, nothing is corrected. I'm still talking to Pennnsylvania treasury (I have to deal with 20+ email exchanges by my own) and it's still not fixed yet. I received from IRS that I have to pay fees. I tried to call Terrell, and he said he is busy. Okay, maybe he wants additional $300 on his incompetence.
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May 2023 by Dan Bender
The staff was really nice and good they treat you with respect I will go there again next year
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April 2023 by Bethany Barich
Terrell was great, patient and very kind. Quarterly taxes are difficult, but the process went smoothly and in the end we both learned a lot about this stuff for the future. Will definitely be going back and would recommend.
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April 2023 by Rafiq P.
Great people and excellent service! They did a fabulous job of advising me on ways to maximize my tax situation for the upcoming tax year.
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February 2023 by boo McGeary
Terrell was amazing during my tax experience this year. Very knowledgeable and attentive.
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July 2022 by Anthony Winstead
I don't know. I didn't get my taxes yet. Its been 4 months. An I can't get anyone you guys on the phone.
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June 2022 by 莲花
No on there, no body answer phone
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April 2022 by Dana Amiano Kober
I have been going to Mr. Terrell Gray for 2 years now. He is very professional and explains everything to you. He works so hard and always seems to be the only worker that shows up. If you want your taxes done here please go see him on liberty Ave. In Bloomfield. He does great work!
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April 2022 by Robert McLane
Great experience at Liberty Tax...Mr Terell Gray is the MAN plain and simple. Go see him for all your tax needs!!
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February 2022 by Tax C.
Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax preparation. Read on if you want to find out more. I went to the Liberty Tax Service (Bloomfield office) to have the taxes prepared for my small business. My taxes were ready to be signed before the personal tax return deadline. Turns out that my business return was late as they are due earlier than personal returns even with the covid related change in the deadline and I was fined over $800. When I contacted them about their mistake, I was treated like something your dog leaves for you on the floor when you forget to let her out. They ran me out of their office as fast as possible and told to fill out a form and mail it to some IRS address, as this was the least they could do to get rid of me. The next mouth a new bill arrived and they gave me another form with different address and got rid of me again. (In hindsight, it was obvious that they did not know what they were doing.) After that, they were gone and not answering their phone or present in their office during their stated office hours. I finally got in contact with the corporate office and they got the manager to call me. The manager did everything he could to convince me that I was at fault by giving them my information after the deadline and told me that they were tax preparers and not accountants and that they did not bother with deadlines ( not even to mention that the deadline was soon or even past). They only prepared tax forms. He promised to call the IRS on the tax preparrer's hotline. I never heard from him again. At this point, I decided there was no dealing with these people again and tried to contact them to get a copy of my tax return forms which they had forgot to provide me with before when I asked for them before. I was unable to contact them before and the headquarters was also unable to contact them this time. I had to spend a further $50 to pay the IRS to send me a copy. Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax preparation.
