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July 2022 by Patricia Payne
Some very good sales going on.
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April 2022 by Alexis Gaydos
I was in earlier this week and Jane was great, she was super friendly and helpful! This store has a pretty good selection of petite sizes & is always clean.
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October 2021 by Clemustine “Clem” Sinack
It’s 3:36 pm. I’ve been in the store 12 minutes and not one person spoke but another lady came in after me and was spoken to. I guess my money is no good here and a man just walked in and they immediately spoke to him. I will never shop at this Loft. It’s disappointing because im a teacher and I like to look nice but I guess others don’t care.
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September 2021 by Bridget Elizabeth C.
The Loft is a nice store. They have a good mix of casual and fancy clothing but mostly have casual clothes. They also sell some of their sister brand, Lou and Gray, which is also pretty nice. The staff is pretty nice and helpful. The store is always clean and pretty organized. It's also pretty affordable too. I'd overall recommend coming here.
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April 2021 by Samantha Burns
Such a wonderful helpful team!! Today was my first time ever at loft and I will definitely going back! I have never felt more at home, I was able to get opinions and feedback on outfits! Even order tons of items online! Highly recommend stopping at loft, specially the one at Ross park! Thank you to all those wonderful ladies!!
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April 2021 by Lisa Bailey Johnson
I visited the Loft at Ross Park on Sunday afternoon. Hadn't been to the mall in a while and wanted to browse. There were several people working, but no one greated me as they did other customers coming and going. Upon noticing this I intentionally walked all around the store several times. After about 15 or 20 minutes, a gentle man working there asked if I was finding everything. I said I was fine but appreciated him asking. As I walked around, I thought to myself, an I invisible? I left the store, went down the mall to Banana Republic, and J CrewI was greated immediately upon entering the store, and asked if I needed help. Loft, perhaps some additional training is on order. What ever unconscious bias that was going on was palpable to me. I have purchased many items from that store, but will choose to spend elsewhere going forward.
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March 2021 by Roxann Churilla
Always find a number of things that I like.
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August 2020 by Karen Wiseman
One of my favorite stores. No matter your age, you'll definitely find something to suit your style. Dressy, work wear, casual or the most comfy Lou & Grey collection. Their sales are awesome.
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February 2020 by Jodi Gianfrancesco
Great sales, great quality!
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January 2020 by Hanna Alburquerque
Their pants are amazing for every body.
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December 2019 by Rusty Vicinie
Nice selection staff was friendly
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August 2019 by Inna Skoroda
Like the quality of clothes. Very nice style
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July 2019 by Kimberly C Davis
It seems every time I go to the store to pick up an item on (hold some not all), I have had a few encounters with your customer service staff who just have unnecessary body language attitude. Sometimes it’s because of price or sale issues and sometimes it’s blatant rudeness. Today was my email said sale ends tomorrow, store said it ended yesterday. The sales person seemed short and uncaring over the discrepancy. I blame Loft corporate for the issue but her dismissive attitude I didn’t like. Thankfully her more mature coworker went the extra mile to review the email and proceed with outstanding customer service.
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May 2019 by cindy lausberg
The manager is wonderful love loft
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April 2019 by Kevin Williams
Great place to shop.