-
April 2024 by Jessi Hersom
Doesn't carry the full perfume line
-
March 2024 by Paul Kennedy
Stopped into Lush today. It was a little intimidating at first not realizing what I was getting into. I wanted to suprise someone I recently met with these bath bombs that she loves. With in a second or two of entering I was greeted by Elliot. Who by the way was a wealth of information. They took the time to show me a round and even look up my friends recent purchases in order to get a scent profile of what they like. Elliot was a true rockstar who takes pride in their work and loves what they do! I will definitely be recommending Lush and Elliot to people I know who want to get their partners the right gifts!
-
February 2024 by Nicole Rulli
I just needed to give some praise to 2 of your amazing employees. My daughters had never been in Lush before and I decided to take them in today. We were IMMEDIATELY greeted by Elliott when we walked in the store. They took the time to ask questions about what we were shopping for, and were so incredibly thorough when explaining things about the products to 2 preteen girls and myself. And they also took the time to get to know a little bit about us, which in this day and age, in a mall setting, is kind of unheard of. I truly appreciated such a warm, genuine interaction. Shout out to Em at the register as well! Who also was super friendly and helpful. Both of these folks deserve some recognition for being such outstanding employees! We can’t wait to try out our purchases and stop back in again asap!
-
February 2024 by Allen Fisher
Sales associate was very helpful in finding the right product for my wife. Good selection of products.
-
February 2024 by Marnie Sutch
Kind fun and knowledgeable staff. Clean store. Solid products.
-
February 2024 by Alana Gant
The girls at this location are absolutely GEMS! My daughter was sick and they were so helpful to both of us and I can’t be more grateful for them that day. Also I love Lush and I have always gone to that one and will always love love love them :-)
-
February 2024 by Stephanie Snider
Elliott was absolutely amazing! So friendly, funny and very helpful. I always love visiting that store because the employees are the best! Great products and Elliott helped me to find some additional products that enhanced the things I loved about the products I was buying.
-
January 2024 by Greg Pansino
Staff was super friendly and knowledgable. I wasn't sure which of their products would be the best for my hair type but they were able to help guide me to find something that works well for me!
-
January 2024 by Tatum Wamsley
Rebecca helped me pick out some amazing hair care products and provided useful tips and tricks to get the best out of my purchases. I would definitely recommend getting hair advice from her! Thanks again Rebecca!
-
December 2023 by B Wagner
Customer service lacking. Staff condescending and act like you're bothering them. Snarky attitude from the girl we interacted with. Disappointed as products look really interesting and love that they are cruelty free. I'll spend my money elsewhere.Thank you to the corporate response. I've reached out to the store manager so they can address the lack of customer service skills of your staff working this day.
-
November 2023 by Meg O'D (phantomettelala204)
Looooooooove my interactions with Molly and Erin!! They were so sweet and we came all the way from Savannah, GA! Made it so easy to get things shipped home. Thank you!!! ?
-
November 2023 by Amy Presley
Erin & Imani are literal lush angels ? they made my first time in store so special!
-
August 2023 by Janaya McConnaughy
I rarely go to the mall (ex mall rat older millennial) but anyway I took my 6 year old into Lush last evening for a fun self care experience. I wish I could remember the names of the individuals who worked with us but they were AMAZING! Warm, attentive,VERY knowledgeable and KIND! They helped my daughter try different products, answered her questions and made her feel seen as a little gal in a big person world. Lush isn’t super always in my budget but it will be our special treat place for sure! Thanks friends!
-
August 2023 by Caroline McDonough
This store is absolutely wonderful! I’ve been here on several occasions, and each time I’ve been greeted cheerfully and asked if I’m looking for something in particular. Today I was— I wanted to grab a bath bomb and a face mask as a treat— and the three people on staff (Bridget, Rebecca, and Em) were absolutely wonderful.I received helpful and straightforward advice from Bridget in response to my questions about face masks, and all the staff were patient and friendly while I sniffed basically everything in the store.When I’d settled on my choices, I was checked out by Em, who was kind and efficient, and didn’t mind answering a few more questions that came up about the goods laid out on the checkout counter. Em even let me try the liquid eyeliner— which I’ll definitely be coming back for!All in all, my experience at this store has been consistently welcoming, friendly, and helpful— not to mention great-smelling. A+ on all counts!
-
July 2023 by Samantha Weyers
Elliot is absolutely fabulous. He is incredibly knowledgeable on every single thing in the store. He was so patient and kind as he answered every question, giving the best recommendations with product demonstrations and samples. He truly is phenomenal—the best customer service I have ever experienced in any retail setting. Lush is beyond lucky to have him and I can’t wait to go back to see him again!!