Lush Cosmetics Ross Park is a store that offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many products are packaging-free (naked), and most packaging is made from recycled and recyclable materials. Customers can find a variety of items, including bath bombs, body butters, vegan haircare, and fresh face masks, all designed to be ethical, fun, and fabulous. The store receives high praise for its friendly and helpful staff who go above and beyond to assist customers. Employees are described as sweet, kind, and knowledgeable, offering personalized recommendations and making samples to enhance the shopping experience. Customers appreciate the quality of the products and the company's commitment to no animal testing. However, some find the store small and crowded, making it difficult to move around comfortably. Overall, visitors enjoy their experience, highlighting the welcoming staff and the wide selection of ethical products, though the space constraint is noted as a downside. Lush Ross Park is committed to acting in allyship with Indigenous communities and promoting environmentally friendly practices.
Eric was so nice and helpful when I stopped in! He made some good recommendations. The manager Stephanie helped me use the Lush app, which I really appreciated.
July 2025
Eric is the sweetest employee that works here!! Greeted me when I walked in and wasn’t overly pushy about “trying new product”. Instead asked what I was interested in. He introduced me to some new scents and bombs and was extremely kind and helpful!
July 2025
Cara was the best help I've experienced at this location!! She went above and beyond helping me find the perfect products for me. The quality of their products are always worth the price!! Yay for NO ANIMAL TESTING!!!🙏🕊🌻🩷🌷