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“We cannot say enough about Seth the manager. He went over and above to help us. We had no knowledge of how to send back a large package. He was kind and very knowledgeable. Thanks.”
“Returned for Amazon - the young man was super helpful when we realized that Amazon had sent us to go to Whole Foods. He assisted us how to change the location and processed the return!”
“The people that work here are very nice and friendly and always have a smile on their face which is comforting knowing you don't feel like you're annoying them by being a customer..thanks!”
“The service was very fast and helpful. I will continue using this store for anything I need in the future. There was only one employee working and he apologized to everyone in line. He also helped everyone in line very quickly.”
“This was the easiest experience I think I ever had at a drop off postal spot. 2 guys were working and I walked in with my two kids expecting it to be a process since I didnt have packaging ready or the label attached or anything. They literally took care of everything and I was out in 2 minutes. I simply paid and they packed up the item and labeled it and within an hour maybe less i received an email about my return being completed. The man at the register was kind and approachable as well. Honestly was such a relief they were so great and helpful. I was expecting to have to do everything while trying to keep my kids occupied.”
“Tyler was very friendly and this entire experience was much more pleasant and cheaper than using the FedEx store down the road. I was literally insulted at FedEx and at UPS I get great customer service!”
“I've been to this location many times and the staff are always super friendly and helpful. Yes, of course there is a wait sometimes, but once you are with someone you get great, fast service.”
“The new ownership group is a complete 180 from the prior owners. For years I used to avoid this UPS and purposely drive further to Wexford where service was great (and still is). Guess what?! Both stores are now owned by the same group, and the McCandless customer service and overall service is on par with Wexford. It's been a few months but I can happily say that I don't mind this UPS any longer. Between both locations I'm a daily visitor. Keep up the good work!”
“For the registered nurse license, I made an appointment and I was in there about 20 minutes. They said it takes up to 2 weeks to get that information back. I've had many sets of fingerprints done before and been to this specific UPS store many times and Lilac helped make my experience better. She was very clear about the next steps and very patient with my dry fingers.”
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“The owner provided very careful notary services. I hadn't realized I should print my documents single sided for notarizing and he kindly copied those sheets.”