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April 2024 by William Chapparo
I personally have always had trouble with Sales people, What I'm talking about is where a Salesman is talking to you and showing you things. In this particular instance I was glad a knowledgeable Salesman (Michael) could help me. I may not have chose the exact mattress that the salesperson thought would be best for me. My budget could not allow the amount that the best choice would be. I personally thought that would be the best choice. Instead we found a mid-range that would work perfectly!Thank you so much Michael!
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April 2024 by Lynn Upton
Jerry was very informative. We came in with an idea about what we wanted and then he showed us other options. He let us discuss amongst ourselves the options that he showed us and ultimately, we purchased what we came in to get originally. Very low pressure yet very informative. Would definitely recommend them to anyone.
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April 2024 by Janine Kirker
Fast, friendly, convenient service from Jerry! I definitely recommend this store and would purchase from them again!
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April 2024 by Anne Lindamood
Working with Jerry to find the perfect mattress was great. He walked us through all of the different brands and styles that we were interested in seeing. He was very patient and didn’t put any pressure on us to make a sale. We are looking forward to our new bed and will recommend both Jerry and Mattress Firm to anyone looking for a new mattress.
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March 2024 by Albert Owens
Salesman was very helpful and did everything he could to make me happy.
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March 2024 by Tim Ragaller
Working with Jerry was a great shopping experience. After listening to our wants he showed us bedding that we could select from and ones that were close or not in our needs. When done we knew exactly what we wanted. Jim followed up the next day as Jerry was off the that day and finalized everything. Thanks to Jerry and Jim. Great teamwork. Thanks again!
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March 2024 by Genoveva Alba
Great service, quick and easy and Toby gave us great recomendations to fit our request!
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March 2024 by Nicole Norman
We went to Mattress Firm after buying a house 4 days ago and realizing our mattress wouldn't fit. We went to one location and decided to check out another with about 20 minutes before the store closed. Jerry was FANTASTIC!!! He didn't rush or pressure us and even stayed late to help us with financing. We really appreciated his honesty with recommendations and showing us the difference in bed frames. Unfortunately, he ruined sleeping for us and we had to upgrade to a better bed frame, but we will forgive him when we don't wake up reaching for ibuprofen for our back pain. Needless to say, we will absolutely be recommending people come to him.
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March 2024 by jeff k
Everything was great! Jerry was very helpful and down to earth.
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March 2024 by Jaco P
Jerry is fantastic! He worked with us to ensure we would be satisfied and found us a new mattress that was in our price range. I would highly recommend going to this store and working with him for your sleep needs.
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March 2024 by kim smock
It was a very good experience shopping at this store. I would recommend others to shop here also!
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March 2024 by Alicia Orlando
My best friend Amanda has been calling for over a month to deal with her bed frame she bought less than 2 years ago. They continue to say they will call her back and have yet to ever call back. She has called at least 15 times to try to get their help with replacing a $2000 bed frame that the legs are breaking off in less than 2 years. Jim and Jerry continue to promise calls back however are beyond rude and ignorant when called back days later. I will never buy anything from them again. Sad thing is my friend posted a bad review when she got the bed because of delays in shipping and returned phone calls and they bribed her with free pillows to take it down. They need to learn if they would just do their job they wouldn't have to try to bribe reviews off Google. So sad that she spent almost $5000 including having their contracting companies to put the bed together and when there is a problem they keep refusing to deal with it. Do not buy from here unless you want to spend a ton and be promised help and never get it and have products you spend thousands on break do to poor quality of personnel building it to where it breaks because of that. I'm absolutely disgusted by their customer service and products. DO NOT BUY FROM THEM UNLESS YOU WANT TO WASTE YOUR MONEY
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February 2024 by Bill Waugh
Great salesman very knowledgeable no pressure
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February 2024 by Gary M
Sales associate Cody was very helpful
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February 2024 by George Crawford
Best mattress buying experience ever. Jerry was fabulous.
