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November 2022 by Cathy Behm
Very friendly and helpful.
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November 2022 by Dina Zacherl
Helpful and knowledgeable staff.
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January 2022 by Rick C.
I have been a Metro PCS customer for at least 5 years. In late summer of 2021 I bought a Apple Iphone 12 mini. Metro PCS locked my phone even though I bought it outright from a diffrent vendor. I even printed up their guidlines about buying phones through a 3rd party and it stated it will not be locked.... but mine was.... I dropped Metro PCS and T mobile
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January 2022 by Heather Westfall
Nicki was fast, knowledgeable, and friendly. Great customer service!
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July 2021 by Nikki White
I used to hate going into this store but the store has turned around ever since the new girl Nikki has started to work there and the manager tony I think his name is. But the girl has been nothing but pleasant very knowledgeable was not pushy and was able to help with all of my needs I highly recommend that going into Metro on East Ohio Street you look for the girl named Nikki or Nicole same person
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July 2021 by Money mike
I used to hate going into this store but the store has turned around ever since the new girl Nikki has started to work there and the manager tony I think his name is. But the girl has been nothing but pleasant very knowledgeable was not pushy and was able to help with all of my needs I highly recommend that going into Metro on East Ohio Street you look for the girl named Nikki or Nicole same person
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September 2020 by Amanda Ammer
I love the staff.. they are helpful and really friendly
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July 2019 by James Morrow
I was just there on Friday and even though the white there was by himself and extremely busy he helped me in a kind professional manner. He gave me options after I broke my phone. Every time I go here it's busy which tells me people prefer this store. So I don't know what these others have seen but thanks for the awesome service. I'd give a 10 if I could.
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April 2019 by Liv
I used to like this Metro store but not any more. Phones are extremely outdated. The Male working there only complained that his coworker called off for no reason and when he called off he got in trouble for it. He didn't seem like he knew what he was doing he was also eating while on the job and talking with his mouth full
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February 2019 by Mattie Carpenter
THE WHITE DUDE WITH THE LUMP IN HIS FACE WAS EXTREMELY RUDE AND A RIP OFF. HE TOOK MY FIANCE CASH WITH OUT SEEING THAT I PAID THE BILL TEN MINUTES PRIOR ON MY CARD. TOOK CASH AND NEVER PULLED UP MY ACCOUNT. THEN DIDNT GIVE A REFUND. HE IS THE WORST IVE SEEN YET. WOW IM DISAPPOINTED IN METRO
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January 2019 by Lamar Harris
There another metro on 1202 Federal St the business there is more honest and the customer service is better I went to both and compared prices federal st store cheaper
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December 2018 by Cook Bri Jones
Be careful going into this phone store!!! There is a white guy with a lump on his face that rips people off especially if your paying with cash. He will tell you that something costs way more then it does so he can pocket the money. Go to the one on federal st where they are honest.
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December 2018 by Rob Dow
Came here and the guy running the store with the lump on his face starts cursing that he makes no money off of people paying bills all day! He walked out of the store with 3 others in the store waiting to pay! He said he was going to the bank. Ill never go to this metro location again!!
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November 2018 by Jon L.
AVOID THIS PLACE AT ALL COST!!!!!! The guy at this shop acts like he knows everything about iPhones but he couldn't even tell me where the analytics data is located on the phone. He was even pushing refurbished iPhone from eBay. It's common knowledge that all of those phone use cheap parts that break within a year. If you want to use metro go to any other location!
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October 2018 by MoeTech Wireless
We care about you in Metro at sharpsburg. Give us a try and change your experience 360 degree.
