Metro by T-Mobile is a wireless service provider that has received mixed reviews from its customers. According to the reviews, the service and customer experience can vary greatly depending on the individual staff members. Some customers praise the "very good service" and "top-notch service" provided by the "gentleman" and the "wonderful and patient" woman working at the store. They describe the staff as "helpful" and "very nice." One customer even made it a point to visit the store only when the helpful staff member was working. However, other customers had a very different experience, with one describing a staff member as "rude as hell and unwilling to help." This customer was considering switching to a different provider due to the poor service. Overall, the reviews suggest that the quality of service at Metro by T-Mobile can be inconsistent, with some staff members providing excellent customer service while others fall short.
This was the best service in a Metro by T-Mobile store I have ever experienced. I've been a customer since 2017. Max is fantastic! Go to this location for very good and informative service.
July 2025
Best Metro worker he went above and beyond to help us the person on the phone messed up big time and he fixed it hope u get more workers like him. Very personal person I could drive 25 mins for him to help us
March 2025
I avoid the 3 closest to me and go here because the employees are nicer and the selection is usually fully stocked.
