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October 2021 by Zack Watson
This company is full of the most inept people I have ever met in my life. Despite being shuffled around numerous times trying to get my product delivered way past its eta I finally made it through to who they told me I needed to talk to. They then proceeded to tell me they couldn't schedule my delivery until they had a truck in the area. You know, because I paid for them to deliver it whenever it's most convenient for them. Then after proceeding to do nothing as far as finding any solution, an employee named Dan who's wage is considerably too high even if it rest at minimum decides to hang up on me after using profanity on the line while being condescending. Please, if you operate a business use literally any other business to get your stuff delivered. This is absolutely egregious.
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April 2021 by Z W
This company is full of the most inept people I have ever met in my life. Despite being shuffled around numerous times trying to get my product delivered way past its eta I finally made it through to who they told me I needed to talk to. They then proceeded to tell me they couldn't schedule my delivery until they had a truck in the area. You know, because I paid for them to deliver it whenever it's most convenient for them. Then after proceeding to do nothing as far as finding any solution, an employee named Dan who's wage is considerably too high even if it rest at minimum decides to hang up on me after using profanity on the line while being condescending. Please, if you operate a business use literally any other business to get your stuff delivered. This is absolutely egregious.
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July 2019 by Dom Manginell
completely unreliable. will never use again
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July 2019 by Filip Liptak
Worst place to work ....they are slaving they drivers refusing to give them benefits and they lie ...dont speak to Tony he is the main liar.
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July 2019 by Michael Cross
customer service is trash no one ever calls back
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January 2019 by Sheri Pillar
Located on Neville island
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November 2018 by Tim Calfo
Horrible customer service don't use this company to get anything on time
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July 2018 by Steven Kinsman
Local people who know the area and care about their customers, what else could you want?
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March 2018 by Joey Darko
Great company. Ltl freight. Call for your pick up.
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September 2017 by Becky Ramsey
Never use this company. Wish I could give a 0 star!!!! Late... Late... Late!!!!
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September 2016 by Kristen Holub
They helped answer question for my freight and there were no issues.
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November 2015 by Lexi Chung
I wish I could give this company a zero star. They will screw you over on purpose. The drivers are irresponsible in that they fail to make sure they get the job done. Using this company will guarantee that you will receive the shipment late, if you are lucky, and not receive it at all unless you pay them extra for their failure to deliver on time. If you are in a large building with multiple tenants, New Penn driver will not even try to reach you by phone. They will just not deliver your shipment and ask you to pay extra money for them to take extra two days to send out the shipment again. Their managers and customer service reps are the same culprits. I am almost certain that they do this on purpose to make extra money. Now my job can't be completed because of their reluctance and un-professionalism.
