Edit: I took it back and they fixed it free of charge. So the only complaint is improper diagnosis the first time.Car was making clanking noise when braking. They said it was the brake pads and needs $1200 to fix. Got it done and next day the noise came back.
August 2023
Just had a great experience of Mike at the service desk just being human and helpful. I didn't have a major problem and he assisted me in navigating my options. I didn't end up using them for anything this time but I feel good about going back next time.
May 2023
I made an appointment for an oil change and when I got there they told me the wait would be several hours because they were overbooked. I asked if making an appointment another day would be better and they said no. It wasn’t like I just showed up unannounced! They are overbooking and not telling anyone.Service: Oil change