-
February 2024 by JJ GO
Axed my line of credit on one of my properties. Closed accounts. Manager here had zero interest in understanding me and my business. You can tell this bank is tanking.
-
October 2023 by Drew Belan
Wouldn't cash a check because I don't have an account at the bank, even though I've cashed my paycheck for months at a different location.
-
September 2023 by zpk104
Two years ago 5 stars, but most recently 3 stars. Costumer service has gone down. Been a member since 20 years and find myself stopping at my hometown branch instead of here.
-
May 2023 by Joe
WORST BANK-DO NOT USE. My family and I have used this bank for over 20 years since they were Bell Federal. Their Customer Service is useless. And their fees and policies are customer unfriendly. They even charge fees to deposit coins into your account. GO SOMEWHERE ELSE!
-
December 2022 by Isabella Loudin
Best bank to do business with in Pittsburgh. Everyone is friendly and they make sure you're taken care of.
-
December 2022 by Jim Hines
Went there two days ago waited in line while teller took forever with other client then waited on other guy that walked in door five minutes after me my money will spent other places
-
August 2022 by Nancy S
I’m sitting here now with 3 of my siblings in Kimmy’s office. We have some complicated business that she is handling for us. She is fun, friendly, helpful and pleasant. We were turned away from 3 other banks that said they couldn’t do the transaction but should have been able to. I would recommend this bank for going the extra mile.
-
August 2022 by Isabella Arnone
Best bank to do business with in Pittsburgh. Everyone is friendly and they make sure you're taken care of.
-
May 2022 by Alex E
I have been a customer at Northwest for 12 years with my account always in good standing with the bank. I made a one time error with an automated savings transfer which caused an overdraft fee. Called the bank to see if they could do anything to waive it for a longer time customer. Manager was not able to do anything about it and I would have to pay the fee. Lost a long time customer.
-
December 2021 by Sarah Shuba
Went to drive thru ATM and had to wait in line cause the ATM is in the same lane as a regular bank lane and the car that was using the bank lane blocked the ATM. Other than that though, it was quick and easy.
-
September 2019 by Roman Lock
Might been one of the worst, banking experiences I ever had pretty sure I would watch the movie Geo-storm on repeat than ever bank here.
-
May 2019 by Marcia Singler
I have been a customer of Northwest Savings Bank for as long as it has been located on McKnight Road. My association with Northwest Savings Bank has never been anything other than a pleasant and professional experience. Every employee that I have encountered has treated me as if we were family and has been helpful beyonod my expectations.
-
December 2017 by Aryn Long
The people here are always spot-on and friendly. They don't make anything over-complicated, and they remember you every time you visit, even if you've only been there once. They seem dedicated to helping however they can, which is ideal for anyone wanting to do banking.
-
December 2016 by Matt Mator
Well run and friendly service.
-
June 2010 by A Google User
Efficient, friendly, clean office Seems to be well-run
