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October 2023 by Jackie F
I walked in and was told by the lady at the front door, my appointment was for the next day (a day which I work and would never make an appointment for). The appointment was made just days prior and my schedule is always the same. Instead of admitting the appointment was written/taken wrong, she was rude and argumentative as I tried to explain why I would never set any appointment for the day of the week that she kept pointing to while her voice heightened. They did fit me in for a quick style- basic cornrows into an updo ponytail. Once in the car, I realized the braids in the back were lifting away from my scalp (I would need a bobby pin to keep them sliding out), also some of my natural hair was still exposed and not braided into the braids. Braids are loose. I’ve been here a few times and this was beyond the worst experience from start to the half-finish. I normally don’t leave bad reviews anywhere, even if it’s warranted but this was just wrong. Outright.Service: Braids
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September 2023 by Vanessa Duff
The ship was dirty. The lady at the front desk was rude. They were only going to put two small bags of hair in my head for box braids. My hair is long and thick.
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May 2023 by Nadi Falls
Worst shop ever. The old lady was rude an aggressive. I got my kids knotless done an she did LARGE n the back an MEDIUM n the front. Then got upset cause I had her redo her whole head. Like y tf wud u do that??? Give me wat I paid for. Then they started talking n the language an I called my friend to translate an they were saying the meanest thing about us. SMH I wud never refer anyone to this place.Service: Hairstyling
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March 2023 by Adrienna Brewer
I took my daughter there to get her hair in large size knotless braids. The lady said she knew how to do them and charged me $170 hair included. The braids turned out really sloppy and all around a mess. Her parts were crooked and hair real hair was coming out the braids. She offered fix them or take them out. I told her she can try and fix them but it still looked a mess. I’m very upset and disappointed. I do not recommend! They were also upset that I told them I didn’t like the quality she blamed the work on the texture of my daughters hair (which is 4c) but she gets her hair braided all the time and they turn out very nice because the person doing them actually knows how to braid and takes her time.Service: Hairstyling
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March 2023 by Jamilah Pulliam
If you want REALLY good braids check out Olive African Braiding. I know teenagers that can braid better than the woman here at this Okapi shop. They dont give you want you want but what they can do. We asked for butterfly locs and got basic faux lox that were so stiff. Also they will tightly braid your baby hair which we ASKED THEN NOT TO DO to leave my 11 year old daughters baby hairs out. We'll be going back to OLIVES ASAP
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July 2022 by janeen blakey
My daughters hair was coming out in a week after she got her braids done. They kept asking did she go swimming, she did not. They did say they would fix the problem.
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June 2022 by Tamara Allen
I take my daughter here to get box braids. Everytime I call the women that make the appointments has an attitude. She is not pleasant. I like how they do my daughter's hair for the most part but I hate to call to make the appointment because the women who take the calls is not pleasant to speak with. I wish they would replace her. They need to get someone who know how to talk to people. Also she always change the time first she tell me one time then when I call to confirm my appointment she change it to another time. I need to find another shop so I don't have to deal with her.Service: Hair extensions
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May 2022 by Magdala Desvallons
I had a good experience at okapi . Bibi was my hairstylist and she did an excellent job with my Senegalese twist. I will definitely recommend herUpdate: I’m already losing braids in the back and she didn’t use enough hair in the front. I have to use hair band to cover the front. If I was still in Pittsburgh, I would go back to have her fix it. I don’t think it’s worth $200 if it can’t even last two weeks. Please use enough hair to not waste our money.Service: Hairstyling
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April 2022 by Timara Brown
They were terrible at being on time i waited an hour after my scheduled appointment before they even started my hair and i was there for 10 hours getting my hair done to get braids that should’ve rolled 4 hours to do 5 at the most the braided kept taking breaks and braided so slow towards the end i will never come back and don’t understand how a business can be so careless with customers timeService: Braids
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February 2022 by Pasha Flavius
The stylist are never on time. I’ve waited over an hour just to end up leaving. They only have 1 reliable Braider. They are rude, unprofessional and constantly talk loudly and don’t make it a enjoyable experience and they take too many breaks. I do not recommend at all!Services: Hairstyling
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November 2021 by Deena Mitchell
I requested a cornrow hairstyle. I had to wait 45 minutes after my appointment time to be seen as my stylist was working on another persons hair along with another stylist at the same time.The stylist was pulling my hair very tightly in my opinion. My head hurt for 3 days afterwards. When I took the cornrows out 8 days after installed, I had a bald spot where my hair was pulled so tightly that it fell out. Also, there was breakage of my hair in the front. This style was certainly not worth what I am going to have to deal with to try and repair my hair.If you care about your edges and hair health, go elsewhere or at least make sure to tell the stylist not to pull your hair too tightly!I DO NOT recommend and will not be back.Service: Braids
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October 2021 by Shila Mayhugh
People were rude couldn’t understand anything was in there at 449pm and did not get out of there till 8:04pm ridiculous was not fully dry nor was my hair styled charge 20$ to wash .! Lol never heard of that wouldn’t you wanna do CLEAN hair anyways thought that’s included in the dam price lol . But it wasn’t will never ever return wish I could rate Zero but they make you put something .
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July 2021 by Celena Wilkes
I've been going to Mike for years. Very honest and reliable. I never go anywhere else!
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July 2021 by Toni Lyman
Did a beautiful job on my hair.
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June 2021 by Diana Woodbury
I went there a little more than a week ago and got micros. My braids look like they are a month old. Within DAYS they were slipping out. I have fixed so many already. I'm so sad and disappointed to have wasted money there. I have limited mobility and it's been difficult to have to fix them myself. They looked ok when I left or else I wouldn't have paid. They missed tying off several of the braids.
